Job summary
- Main area
- Payroll
- Grade
- NHS AfC: Band 5
- Contract
- Permanent
- Hours
- Full time
- Part time
- Flexible working
- Home or remote working
- Job ref
- 190-8745-DIR
- Employer
- Sheffield Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Northern General Hospital
- Town
- Sheffield
- Salary
- £29,970 - £36,483 pa/pro rata for part time staff
- Salary period
- Yearly
- Closing
- 23/01/2025 23:59
- Interview date
- 04/02/2025
Employer heading
Pay & Employee Services Team Leader
NHS AfC: Band 5
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.
Job overview
Sheffield Teaching Hospitals NHS Foundation Trust has an exciting opportunity for a Pay & Employee Services Officer to join its busy Pay and Employee services team.
The Pay and Employee Services team provides a full range of payroll and pensions related services to both the Trust and to a number of other NHS Organisations. As well as providing services in respect of Employee Benefits and workforce systems including eRostering, ESR and eExpenses.
You will work as part of a busy team delivering a Payroll service to over 40,000 employees and will be able to demonstrate strong organisational skills to ensure effective service delivery.
Main duties of the job
You will manage and lead a team of Pay and Employee Services Officers ensuring workloads are managed accordingly, payroll deadlines are achieved and all information has been appropriately audit checked to ensure the accuracy of payments being made to employees. Overseeing the full end to end Payroll and HR transactional process for a section of the Payroll within the Trust and/or its external clients.
You will also act as the point of contact for both clients and employees to provide technical advice, information and support on highly complex pay issues, terms and conditions and statutory regulations. Excellent communication skills are required to ensure a high standard of customer service is delivered.
The ideal candidate will have knowledge and experience of working within a busy Payroll and Pensions department and ideally have worked within the NHS and have a good understanding of ESR, NHS Terms and Conditions and Statutory regulations.
Working for our organisation
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person specification
Qualifications
Essential criteria
- CIPP Advanced Payroll Technician Certificate or equivalent Level 4 qualification
- 2 A-Levels or equivalent qualification
- 5 GCSE’s (including Maths and English) at Grade A to C or equivalent qualification
Desirable criteria
- European Computer Driving Licence (ECDL) or relevant MS office training
- CIPP Foundation Degree in Payroll Management
Experience
Essential criteria
- Extensive experience working in a specialised integrated HR/Payroll/Pensions department
- Knowledge and experience of HMRC regulations in respect of payroll and pensions regulations
- Sound understanding of the Data Protection Act.
- Knowledge of NHS National Terms and Conditions of service
- Knowledge and understanding of the NHS pension scheme
Desirable criteria
- Experience of leading and managing a team
- Experience of working with the national NHS Payroll system ESR (Electronic Staff Record)
- Knowledge of differing local and national pay terms and conditions applicable to NHS
- Experience of ESR Connect software
- Knowledge and understanding of NHS pension scheme
Special Skills/Aptitudes
Essential criteria
- Ability to use Microsoft Office packages including Word and Excel
- Excellent communication skills
- Excellent numeracy and writing skills
- Ability to work under pressure to strict deadlines by planning and prioritising own workload.
- Self-motivation and ability to work under own initiative.
- Positive team player
- Ability to question and learn quickly
- Conscientious
- Strong demonstration of inter-personal skills to be able to deal with difficult / confrontational situations which call for empathy, negotiation skills, tact, diplomacy and verbal reasoning.
- Flexible and adaptable – able to manage competing and changing workloads
- Analytical / interpretive skills to be able to collate and analyse complex data for specific reporting purpose.
- Meticulous
Desirable criteria
- Keyboard skills
Further Training
Essential criteria
- Evidence of CPD
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Nicola Ashton
- Job title
- Head of Pay, Systems and Employee Services
- Email address
- [email protected]
- Telephone number
- 0114 3052220
- Additional information
Richard Batty
Pay & Employee Services Manager
0114 3052220
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