Job summary
- Main area
- eRostering
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time
- Part time
- Flexible working
- Home or remote working
- Job ref
- 190-8737-DIR
- Employer
- Sheffield Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Northern General Hospital
- Town
- Sheffield
- Salary
- £26,530 - £29,114 pa/pro rata for part time staff
- Salary period
- Yearly
- Closing
- 23/01/2025 23:59
- Interview date
- 03/02/2025
Employer heading
eRostering System Administrator
NHS AfC: Band 4
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.
Job overview
Sheffield Teaching Hospitals NHS Trust has an exciting opportunity for an eRostering System Adminstrator to join its busy Pay and Employee Services department.
The Pay and Employee Services department provides a full range of services to Manager’s and over 20,000 Employee’s within the Trust, ranging from a full Payroll and Pensions service to managing workforce and Rostering systems including ESR and eRostering – using the Allocate Optima system.
Delivering an eRostering service to over 9,500 employees at present, you will work as part of a busy team and will be able to demonstrate strong organisational skills to ensure effective service delivery.
Candidates must have excellent communication skills, be able to demonstrate the ability to provide training to end users and ideally will have previous experience of working within the NHS delivering eRostering services.
You will work as part of a busy team and will be key in ensuring the Trust can deliver an efficient service in respect of roster aspects.
Main duties of the job
Due to further expansion of eRostering across the Trust, this has created an additional role within the eRostering team.
The eRostering System Administrator role is a key role within the team. Your main responsibility is to act as first line support to users of the system and manage queries which are raised via the central mailbox into the eRostering Helpdesk and you will be able demonstrate strong organisational skills to ensure the workload within the helpdesk is managed and prioritised on a daily basis.
- You will provide advice, information, support and training where required to end users at all levels within the organisation. This could also involve assisting employees with queries they may have on their pay and payments received.
- You will be fundamental in ensuring data held within the eRostering system is accurate to ensure data quality is maintained along with ensuring consistency of recording across the Trust.
- You will be responsible for producing reports in line with the eRostering teams schedules, analysing and interrogating data from within the reports and escalating/distributing to Manager's in a timely manner to ensure deadlines are achieved and any errors or data quality issues are rectified.
- Ideally you will have prior experience of working within an eRostering team and have experience of roster systems, You will also be able to demonstrate prior experience of working with Microsoft Office packages and be proficient in the use of Excel particularly.
Working for our organisation
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person specification
Qualifications
Essential criteria
- 2 A-Levels or equivalent qualification
- NVQ 3 or equivalent in business and administration or an IT related field or equivalent demonstrative experience OR 5 GCSE’s or equivalent at Grade 4 or above.
- High standard of IT skills, demonstrate a working knowledge of Microsoft Office – Word, Excel, PowerPoint
Desirable criteria
- Teaching/Training Qualification
Further Training
Desirable criteria
- RLDatix Academy courses and Certified Administrator Accreditation
Experience
Essential criteria
- Knowledge of the use of electronic rostering systems
- Evidence of inter-professional working
- Customer Service Experience
- Prior experience of working within a team environment
Desirable criteria
- Worked within an eRostering team previously with experience of the Allocate Optima suite.
- An understanding of developing and managing electronic rosters
- Knowledge and or experience of ESR
- Understanding of NHS AfC terms and conditions
- Experience of teaching/training, formal or informal
Special Skills/Aptitudes
Essential criteria
- Excellent organisation skills
- Developed interpersonal skills and ability to communicate at all levels
- Numerical skills
- Attention to detail/meticulous
- Ability to collate reports and analyse data
- Positive team player
- Ability to work autonomously
Other Factors
Essential criteria
- Multi-site working across the organisation as required.
- Positive and flexible approach to work
- Excellent time keeping skills
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Nicola Ashton
- Job title
- Head of Pay, Systems and Employee Services
- Email address
- [email protected]
- Telephone number
- 0114 3052220
- Additional information
Emma Cantrell
eRostering System Manager
0114 3052220
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