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Job overview

At MLCSU we embrace a flexible and agile working style that balances the needs of you as an individual, the team and our services. Your office loaction  will be NHS Birmingham and Solihull ICB, Alpha Tower, 8th Floor, Suffolk Street Queensway, Birmingham, B1 1TT, with some shifts working virtually as per rota. 

Job Title: System Flow Advisor

Working Pattern: 4 x 9.5hour shifts - 7/7 between 07:00am-22:00pm (37.5 hours a week). 

ML is committed to our process of redeployment at risk members  of our existing workforce to new roles. As such, all job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Main duties of the job

As part of the RCMT the post-holder will be required to work flexibly within and across the work streams.
Responsibilities

• Support the development of a specific communication pathway with partnership organisations who will be involved in the project, including ICBs, Acute Trusts, Ambulance Service, Local authority, CSUs and NHS England, and develop a new communication network for the project contributors
•    Anticipate trends in activity and initiate process for action following the local escalation planning process
•  To take intricate operational decisions to assist, all partners in the management of demand and capacity, by accessing and utilising various sources of information. At all times the post holder must ensure that the appropriate procedures are followed linking to governance processes.
• To maintain, develop and implement open communication channels for all health partners providing advice and support daily to ensure equable flow of emergency activity
•   Prepare activity reports with supporting narrative following periods of high activity, this requires knowledge of Microsoft excel & word.
• Assist and advise other health care partners in the planning of available capacity and expected demand, without adversely affecting patient care, using established data items.
• Provide ongoing assessment of emergency admission pressures across West Midlands health economy, on a daily basis, to facilitate effective decision-making

Working for our organisation

NHS Midlands and Lancashire Commissioning Support Unit (MLCSU) is one of the biggest and best-performing commissioning support units in the country, with among the highest levels of staff and customer satisfaction. We work together as a team of over 1,600 expert staff based across the Midlands and North West to make a difference – for our customers, patients and communities.

Offering a full range of professional services to clinical commissioning groups (CCGs), hospital trusts, local authorities, integrated care systems (ICSs) and other public bodies\ across the country, our NHS values underpin everything we do.

In return, we provide a supportive environment in which to learn and develop, with the opportunity to further your skills and career within an exciting and evolving environment.

Joining our inclusive and innovative team comes with a range of benefits including flexible & agile working arrangements, pension scheme and generous annual leave allowance.

With our training schemes and support networks, you will be empowered to play a leading role in the future of healthcare, whatever your specialism or interest.  As a member of NHS staff you will receive plenty of discounts too.

MLCSU recognise that you deserve to develop your unique skill set. We encourage our staff to adopt a culture of learning to continually evolve 
and develop the organisation.