Job summary
- Main area
- Learning Disabilities
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time - 7.5 hours per week
- Job ref
- 301-JP-24-6432725
- Employer
- Midlands Partnership University NHS Foundation Trust
- Employer type
- NHS
- Site
- The Redwoods Centre
- Town
- Shrewsbury
- Salary
- £22,816 - £24,336 pa pro rota
- Salary period
- Yearly
- Closing
- 09/08/2024 23:59
Employer heading
Band 3 Administrator/Secretary
NHS AfC: Band 3
Job overview
SPECIALIST LEARNING DISABILTIES DIRECTORATE
Administrator/Secretary
The Redwoods Centre, Shrewsbury
Band 3 (7.5 hours) Permanent
We are looking to appoint an experienced, enthusiastic and motivated Administrator/Secretary who is committed to supporting the needs of people with learning disabilities to join our team.
You will be part of an experienced multi-disciplinary team supporting people with learning disabilities across Shropshire, Telford & Wrekin.
The role requires someone who is able to demonstrate excellent inter-personal communication skills and a determined commitment to person-centered, multi-disciplinary working.
This post offers the opportunity to work in a highly focused and supportive way delivering a quality secretarial and administrative service including co-ordinating clinic appointment, answering telephone calls, meeting and greeting patients, writing and sending clinic letters. Training opportunities will be offered.
For an informal discussion about this role please contact:
Elaine Thomas: Clinical Team Lead - Intensive Health Outreach Team (IHOT)
Tel: 01952 417457. Mob 07534211858 or email: [email protected]
Or Mary Fairgrieve Operational Lead via Email: [email protected]
Please note, we may be required to close this vacancy early if we receive a high volume of applications.
Main duties of the job
You will be part of a team responsible for providing a quality administrative service supporting the Physical Health Clinic. You may also be required to work in other administrative areas as directed by the line manager.
You will be expected to have a flexible approach to work and will need to prioritise work and meet deadlines. You will be a member of the multidisciplinary Community team, working alongside a range of healthcare professionals to ensure that clients’ needs are met effectively. You will work autonomously for all or most of the time, working with other administrative staff in order to support the service.
You will also have daily contact with a wide range of staff at all levels and regular contact with service users, carers, partner organisations and other external agencies as required.
Working for our organisation
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;
- Supporting your career development and progression
- Excellent NHS Pension scheme
- Generous maternity, paternity and adoption leave
- Options for flexible working
- Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
- Extensive Health and Wellbeing support and resources
- If you work in our community teams, we pay for your time travelling between patients
- Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
- Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
- Salary sacrifice bikes up to £2k
- Free car parking at all trust sites
- Free flu vaccinations every year
- Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Detailed job description and main responsibilities
Provide comprehensive secretarial and administrative support to Professionals within the multi-disciplinary Community Learning Disability Team and other members of staff as required.
Provide confidential and efficient word processing service, including the preparation of letters, reports from a variety of sources and have a working knowledge of Easy Read.
Open, sort and distribute incoming post, prioritising and screening urgent correspondence ensuring it receives appropriate attention/direction.
Undertake general office duties as required including filing, photocopying, scanning answering and making telephone calls.
Logging calls with the Trust’s Service Desk for any building repairs, works etc.
Ordering of equipment and stationery on the Trusts E-Procurement System whilst ensuring the correct procedures are adhered to and stock levels are maintained for the teams.
Prioritise and manage own workload to meet the needs and requirements of the service demands.
Work within parameters of established procedures and to seek advice when necessary.
Provide cover for other administrative staff within the team as required.
Follow policies relevant to own role.
Meet and greet visitors to and from The Redwoods Centre as necessary
Follow Standard Operating Procedures, good practice and established precedents.
Work with others to deal with occasional distressing or emotional circumstances.
Please see the attached Job Description & Person Specification for further details on this role.
Person specification
Qualifications & Training
Essential criteria
- NVQ 3 in Business Admin, finance, customer care or relevant experience.
- Possesses a good standard of general education.
- (RSA II typing or equivalent) or can display word processing skills to an equivalent level of competence.
Experience
Essential criteria
- Previous secretarial / administrative experience.
- Previous demonstrable administrative experience within a health setting.
- A good understanding of office procedures and an ability to develop admin systems.
Desirable criteria
- Previous experience of working within the NHS.
Skills, Knowledge & Abilities
Essential criteria
- Good written and verbal communication skills.
- Proficient in the use of Microsoft Office including Outlook, Word, PowerPoint, Excel and MS Teams.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Elaine Thomas
- Job title
- Clinical Team Lead
- Email address
- [email protected]
- Telephone number
- 01952 417457
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