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Job overview

An exciting opportunity has arisen for an experienced medical secretary to join our team as the Rapid Chest Pain Secretary within the Heart Centre.

You will work alongside the existing administrative team to provide comprehensive and efficient secretarial support to our Specialist Nurses,  Consultants and other clinicians within the team.

You will need to be a highly motivated, flexible and a team player with excellent organisational and communication skills. The ability to work under pressure and effectively prioritise your own workload is essential. We are looking for an experienced secretary with high standards and an eye for detail. You must have the ability to multi-task and work in a busy, ever changing environment.

Position is a full time (37.5 hours) Monday to Friday 

You will have previous Medical Secretarial experience, be able to work on your own initiative with well-developed communication and interpersonal skills.

Possession of RSA stage III typing / word processing (or equivalent), audio transcription, GCSE English (Grade C or above) or equivalent is essential. Possession of an AMSPAR Diploma or equivalent would be a distinct advantage

An understanding of the EPR computer system is desirable but not essential, as full training will be given.

Informal enquiries to: Kellie Smith, Operational Services Manager, Heart Centre, University Hospital of North Midlands, TEL: 01782 675081

Main duties of the job

To provide comprehensive secretarial support to the medical and nursing staff.   The job will involve prioritisation of work, booking outpatient appointments via e-referral, answering telephone queries, typing and liaising with GP Practices.  Responsibility for the Rapid Access Chest Pain Service as a whole covering Royal Stoke and County Hospitals.  Effective management of outpatient waiting lists, including compliance with the Patient Access Policy to ensure that waiting time standards are achieved, taking into account clinical priority.     Monitoring and management of incomplete pathways.  

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. 

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.