Job summary
- Main area
- Cardiology
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Mon - Fri)
- Job ref
- 205-6375732
- Employer
- University Hospitals of North Midlands NHS Trust
- Employer type
- NHS
- Site
- University Hospital of North Midlands
- Town
- Stoke on Trent
- Salary
- £25,147 - £27,596 per annum
- Salary period
- Hourly
- Closing
- 10/07/2024 23:59
Employer heading
![University Hospitals of North Midlands NHS Trust logo](https://static.trac.jobs/employer-logos/403.png)
Rapid Chest Pain Secretary
Band 4
Job overview
An exciting opportunity has arisen for an experienced medical secretary to join our team as the Rapid Chest Pain Secretary within the Heart Centre.
You will work alongside the existing administrative team to provide comprehensive and efficient secretarial support to our Specialist Nurses, Consultants and other clinicians within the team.
You will need to be a highly motivated, flexible and a team player with excellent organisational and communication skills. The ability to work under pressure and effectively prioritise your own workload is essential. We are looking for an experienced secretary with high standards and an eye for detail. You must have the ability to multi-task and work in a busy, ever changing environment.
Position is a full time (37.5 hours) Monday to Friday
You will have previous Medical Secretarial experience, be able to work on your own initiative with well-developed communication and interpersonal skills.
Possession of RSA stage III typing / word processing (or equivalent), audio transcription, GCSE English (Grade C or above) or equivalent is essential. Possession of an AMSPAR Diploma or equivalent would be a distinct advantage
An understanding of the EPR computer system is desirable but not essential, as full training will be given.
Informal enquiries to: Kellie Smith, Operational Services Manager, Heart Centre, University Hospital of North Midlands, TEL: 01782 675081
Main duties of the job
To provide comprehensive secretarial support to the medical and nursing staff. The job will involve prioritisation of work, booking outpatient appointments via e-referral, answering telephone queries, typing and liaising with GP Practices. Responsibility for the Rapid Access Chest Pain Service as a whole covering Royal Stoke and County Hospitals. Effective management of outpatient waiting lists, including compliance with the Patient Access Policy to ensure that waiting time standards are achieved, taking into account clinical priority. Monitoring and management of incomplete pathways.
Working for our organisation
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Detailed job description and main responsibilities
To provide comprehensive secretarial support to the medical and nursing staff. The job will involve prioritisation of work, booking outpatient appointments via e-referral, answering telephone queries, typing and liaising with GP Practices. Responsibility for the Rapid Access Chest Pain Service as a whole covering Royal Stoke and County Hospitals. Effective management of outpatient waiting lists, including compliance with the Patient Access Policy to ensure that waiting time standards are achieved, taking into account clinical priority. Monitoring and management of incomplete pathways.
Person specification
Essential Qualifications
Essential criteria
- Good general education to include GCSE English or equivalent
Knowledge, Skills, Training and Experience
Essential criteria
- Secretarial Experience
- Audio Typing
- Knowledge of patient administration and other related systems
- Knowledge of medical terminology
Desirable criteria
- RTT pathways
- Knowledge of the hospital EPR systems
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Kellie Smith
- Job title
- Operational Services Manager
- Email address
- [email protected]
- Telephone number
- 01782 675081
- Additional information
For further details or informal visits please contact Kellie Smith, Operational Services Manager, Heart Centre, University Hospital of North Midlands, TEL: 01782 675081
List jobs with University Hospitals of North Midlands NHS Trust in Administrative Services or all sectors