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Crynodeb o'r swydd

Prif leoliad
Emergency Department
Gradd
Band 2
Contract
Parhaol
Oriau
Rhan-amser - 30 awr yr wythnos (06:00-14:00, 08:00-16:00,12:00-20:00, 14:00-22:00 & 22:00-06:00)
Cyfeirnod y swydd
205-6079012-B
Cyflogwr
University Hospitals of North Midlands NHS Trust
Math o gyflogwr
NHS
Gwefan
Royal Stoke
Tref
Stoke on Trent
Cyflog
£22,383 per annum pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
11/07/2024 23:59

Teitl cyflogwr

University Hospitals of North Midlands NHS Trust logo

Receptionist

Band 2

Trosolwg o'r swydd

We are looking for an enthusiastic, motivated individual with excellent customer facing experience and interpersonal skills to work as a Receptionist within Emergency Department at the Royal Stoke site.

Prif ddyletswyddau'r swydd

Candidates should possess a professional attitude to their work and have the ability to work flexibly in a busy environment. You ideally will have the experience of a customer focused role and be familiar with reception/administrative processes and practices. Experience of working within the NHS is desirable.

You will be required to work as part of a team as well as being able to use your own initiative and prioritise your workload to meet deadlines.

Gweithio i'n sefydliad

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. 

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

For more information on working for the Trust, please see the attached Job Description and Person Specification.

For more details on the post, please contact Deborah Bould.

(see contact details)  

Manyleb y person

Qualifications

Meini prawf hanfodol
  • GCSE’s or equivalent
Meini prawf dymunol
  • NVQ I or II or its equivalent in Customer Care.
  • AMSPAR diploma in Healthcare Reception.

Experience

Meini prawf hanfodol
  • Proven experience of working in a customer facing role
Meini prawf dymunol
  • Previous reception experience within a healthcare setting
  • Proven experience of working in a face-to-face reception environment

Skills and Knowledge

Meini prawf hanfodol
  • Keyboard Skills
  • Basic PC awareness
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to work as a member of a team
  • Ability to prioritise workload
Meini prawf dymunol
  • Knowledge of Emergency Department IT System
  • Knowledge of University Hospital of North Midlands (NHS) Trust
  • Knowledge of Hospital Information Support System

Bathodynnau ardystio / achredu cyflogwyr

Positive about disabled peopleAge positiveArmed Forces Covenant Gold Award

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Deborah Bould
Teitl y swydd
Senior Support Officer
Cyfeiriad ebost
[email protected]
Rhif ffôn
01782 674402
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg