Job summary
Employer heading
Secretary/Appointment Scheduler
Band 3
Job overview
An exciting opportunity has arisen for a secretary/ appointment scheduler to provide a comprehensive, efficient and effective secretarial service for the Ultrasound Team.
The post will include supporting both the management and clinical team, with the scheduling of patients and the co-ordination of staff rotation across all sites ensuring the appropriate skill mix is available to meet the demands of the service,
You will be proficient in the use of Microsoft office; full working knowledge of spreadsheets and word is essential.
You will have excellent communication skills, a caring positive attitude. Organisational skills, reliability and flexibility are essential to the role.
Informal meetings to discuss the role are encouraged.
Main duties of the job
Secretary/Appointment scheduler
The main duties of the role involve providing an administrative service to the Ultrasound department, co-ordinating and rotating staff. Scheduling appointments, updating annual leave charts, preparing induction packs.
Working for our organisation
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Detailed job description and main responsibilities
For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.
Person specification
Experience
Essential criteria
- Computerised systems with excellent knowledge of the Microsoft package
- Handling confidential/sensitive information
- Minimum of one year’s experience in a secretarial role
- Minimum of one year’s experience of working in the NHS or other complex organisations
Desirable criteria
- Experience of Minute taking and producing timely and accurate minutes
Skills and Knowledge
Essential criteria
- Excellent standard of literacy and numeracy
- Excellent communication skills
- Ability to work to defined protocols and seek advice where appropriate
Desirable criteria
- Data Inputting
Aptitudes
Essential criteria
- Ability to work under pressure and tight deadlines and to protocol
- Excellent interpersonal skills and telephone manner
- Ability to divert from one set of tasks to another
Qualifications
Essential criteria
- Minimum of 5 GCSEs / O levels (bands A – C / 4-9) including Maths & English
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Marie Lomax
- Job title
- Junior Operational Services Manager
- Email address
- [email protected]
- Telephone number
- 01782 675886
- Additional information
-
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