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Job summary

Main area
maternity, neonatal & gynaecology services
Grade
Band 4
Contract
Permanent: 1 Post
Hours
Full time - 37.5 hours per week (Monday - Friday)
Job ref
205-6393047
Employer
University Hospitals of North Midlands NHS Trust
Employer type
NHS
Site
Maternity Centre
Town
Stoke on Trent
Salary
£25,147 - £27,596 Pro Rata
Salary period
Yearly
Closing
08/07/2024 23:59

Employer heading

University Hospitals of North Midlands NHS Trust logo

Junior Operational Services Manager

Band 4

Job overview

The Obstetrics and Gynaecology Directorate have an exciting job opportunity for a Junior Operational Services Manager.  We are looking for an organised, efficient individual to join the team.

This post offers an excellent development opportunity for individuals wishing to gain exposure to a wide range of operational issues as well as staff management.

You will be responsible for ensuring that national + local targets are delivered and clear validation of all data is maintained including RTT pathways, information governance and Datix's. 

The ability to manage and priorities a busy workload in a fast paced / demanding working environment is essential.

This post will be based at Royal Stoke primarily with occasional working at county being required. 

Main duties of the job

As a Junior Operational Services Manager, you will play a crucial role within the Directorate Team, to ensure the efficient operational management and delivery of performance targets. A flexible approach is essential, as is the need to be self-motivated with the ability to work under pressure and prioritise set tasks and objectives.

You will be responsible for ensuring that national targets are delivered and clear validation of all data is maintained.

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we’re highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.

We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.

Investing in the health and wellbeing of our staff is really important to us. We offer a range of options for our staff to help maintain a good work-life balance including full time, part time hours and bank hours. We are also committed to offering flexible working wherever we can and where relevant to the role and the service, agile working. You can select your preferences upon application.

Detailed job description and main responsibilities

For further information on this vacancy, please see attached Job Description and Personal Specification for the role.

if you require any more information then please contact Kay Dilks - Operational Services Manager via email on [email protected] 01782 672708

Person specification

Qualifications

Essential criteria
  • Intermediate level qualification or equivalent experience e.g. HNC, Diploma
Desirable criteria
  • Diploma/Degree in Management or health related subject

Skills

Essential criteria
  • Awareness of NHS plan access Targets
  • Diplomacy and ability to deal with difficult situations
  • Leadership and team building skills
  • Ability to work in a high pressured environment & work to deadlines
  • Able to develop strong multi-disciplinary relationships
  • Excellent communication skills, oral & written
  • Able to positively influence to ensure effective and efficient delivery of service
  • Awareness of Trust policies & procedures
  • Computer literacy
Desirable criteria
  • Ability to develop and deliver action plans in relation to the NHS Agenda

Experience

Essential criteria
  • Experience of working in an acute Trust
  • Experience of waiting list management
  • Experience of management of National Targets
  • An understanding of operational management roles
  • Experience of Excel, both in data management and data creation
Desirable criteria
  • Experience in introducing innovative practice

Employer certification / accreditation badges

Positive about disabled peopleAge positiveArmed Forces Covenant Gold Award

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Kay Dilks
Job title
Operational Services Manager
Email address
[email protected]
Telephone number
01782 672708
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