Job summary
- Main area
- Team Administrator
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 232-AUC-6281111-A
- Employer
- North Staffordshire Combined Healthcare NHS Trust
- Employer type
- NHS
- Site
- Harplands Hospital
- Town
- Stoke-on-Trent
- Salary
- £22,816 - £24,336 per annum
- Salary period
- Yearly
- Closing
- 07/07/2024 23:59
Employer heading
Team Administrator
NHS AfC: Band 3
Job overview
Team Administrator – Band 3 – Crisis Care Centre, Harplands Hospital:
Are you an experienced Team Administrator? Are you looking for a challenge in a Team Administrator role? Then come and join us in the Crisis Care Centre at the Harplands Hospital. We have an exciting opportunity for an experienced Team Administrator within our secretarial team.
Primarily working for the Crisis Care Centre, the successful candidate will have excellent communication skills, recent secretarial/administration experience and be well organised.
Applicants need to be qualified and proficient at minute taking.
In return we can offer you:
- A supportive & friendly working environment
- Active encouragement to learn and develop within your role
- Dedicated career pathways and great opportunities for continuing professional development
- Commitment to, and support for your wellbeing
Main duties of the job
This role is to provide a comprehensive administrative support service to the assigned Team, cross-covering for peers in other Teams as required.
Working for our organisation
Our vision is ‘To be Outstanding in all we do and how we do it.’ Our team prides themselves on compassion, team work and resilience.
Our Trust is on an incredible journey of innovation and we’d like you to be part of it. To excel you will be an enthusiastic, caring and compassionate professional who is looking to work within a Trust that is ambitious to perform well and has been told by the Care Quality Commission that it is the fastest improving Mental Health Trust in the Country.
In return we offer;
A competitive progressive salary
We cover the cost of your DBS Check (£44)
Uniform provided
Competitive staff benefits such as weekly offers and discounts
Individual Personal Development Plan and Career Progression
Excellent pension scheme available
27- 33 days annual leave, plus statutory bank holidays (pro rata)
Wellbeing initiatives in place to support staff
Detailed job description and main responsibilities
· Providing and receiving routine information which may sometimes require tact or persuasive skills or skills to overcome barriers to understanding. This may also involve providing and receiving complex or sensitive information, and providing advice, instruction or training to groups where the subject matter is straightforward. In particular, this will involve:
· Responding to appropriate requests for information
· Acting on correspondence – responding to, or referring to the appropriate person
· Providing routine advice on areas of knowledge/expertise, in a manner relevant to the audience and topic area (i.e. staff, students, external parties)
· Liaison with partner services and organisations
· Preparation/completion of routine documents, including letters, reports, presentations and forms e.g. photocopying, filing
· Handling telephone queries and directing as appropriate.
· Assisting patients/clients/relatives during incidental contacts such as phone calls.
Person specification
Qualifications
Essential criteria
- RSA stage 3 or equivalent
Experience
Essential criteria
- Relevant experience in an administration role
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sandra Wright
- Job title
- Senior Business Administrator
- Email address
- [email protected]
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