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Job overview

To assist the Directorate Management Team, as directed by the Directorate Manager in the efficient and effective operational management of resources within the Directorate/ Service Line(s) in order  to deliver continually improving high quality patient care within the resources available.
 
To work with other Directorates/Divisions to ensure the achievement of the Trust’s and Divisional corporate objectives.

The post holder can be deployed across other areas to support service lines as required and agreed with the Clinical Director or Associate Director.

Main duties of the job

This post offers an excellent opportunity either for development in gaining exposure to a wide range of operational issues within the directorate, or for an existing Operational Services Manager wanting a challenge in a new directorate.  

We are looking for someone who has excellent inter-personal and communication skills, with the ability to forge and maintain relationships. The ability to manage a busy workload and to prioritise, quickly find solutions and to focus on critical issues when decision making is essential.

The post holder is responsible for the administrative, clerical and secretarial staff within the Directorate.  You will assist the Directorate Management Team with daily operational issues. 

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. 

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.