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Job overview

An exciting development opportunity has arisen for a Band 5 Senior Overseas and Private Officer

We are looking to appoint an enthusiastic and motivated individual with excellent people skills. You will work closely with team members, patients, clinical and non clinical staff. The post holder will ensure optimum and on-going performance in line with corporate objectives, NHS targets and best practice.

We are also offering a development opportunity from Band 4 to Band 5 on completion of AAT Diploma or equivalent experience. 

With the opportunity to undertake an apprenticeship in Finance (AAT Diploma in professional accounting,  or equivalent)

Main duties of the job

The post holder has responsibility for supporting and overseeing all aspects of the overseas patients and private patients functions in line with policies.

 Have a key role and responsibility in supporting and undertaking all aspects of administration relating to overseas/private patients, including liaising with and giving advice to patients/clients regarding, for example, charges.  Liaising with various disciplines, insurance companies, Consultants, Finance and Government departments.

 Ensuring financial information is processed in accordance with timescales and legal requirements, interpreting these where necessary.  Ensure procedures are in order to provide information for statutory returns through completion of their own work and through the co-ordination of the work of others.  Be responsible for keeping accurate records, collating and reporting of financial data and ensuring that the Health Board is remunerated for all overseas activity.

Ensures that work is completed in line with financial timescales ensuring compliance with any legislative requirements issued by Department of Health, the Home Office and with international agreements.

In the absence of the Overseas and Private Patients Manager, be responsible for the day to day running of the service and management of the team.

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. 

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.