Job summary
Employer heading
Overseas and Private Patient Officer
Band 4
Job overview
An exciting development opportunity has arisen for a Band 4 Overseas and Private Officer
We are looking to appoint an enthusiastic and motivated individual with excellent people skills. You will work closely with team members, patients, clinical and non clinical staff. The post holder will ensure optimum and on-going performance in line with corporate objectives, NHS targets and best practice.
Main duties of the job
The post holder has responsibility for supporting all aspects of the overseas patients and private patients functions in line with policies.
Have a key role and responsibility in supporting and undertaking all aspects of administration relating to overseas/private patients, including liaising with and giving advice to patients/clients regarding, for example, charges. Liaising with various disciplines, insurance companies, Consultants, Finance and Government Departments.
Ensuring financial information is processed in accordance with procedures and in order to provide information for statutory returns through completion of their own work and through the co-ordination of the work of others. Be responsible for keeping accurate records, collating and reporting of financial data and ensuring that the Health Board is remunerated for all overseas activity.
Ensures that work is completed in line with financial timescales ensuring compliance with any legislative requirements issued by the Department of Health, the Home Office and with international agreements.
Working for our organisation
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Detailed job description and main responsibilities
Please refer to the Job Description and Person Specification for the main responsibilities of this role:
Person specification
Qualifications
Essential criteria
- Maths and English
Knowledge and personal qualities
Essential criteria
- Manipulate, Develop and adapt information
- Excel and Word
- Communication - Caring and Empathetic
- Attention to detail - Accuracy with data input
- Able to work as a team and alone
- Able to work to strict deadlines
- Experience in training colleagues
- Negotiation skills
Desirable criteria
- NHS Experience
- Use of Finance ledger / System
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sarah Powell
- Job title
- Overseas and Private Patient Manager
- Email address
- [email protected]
- Telephone number
- 01782 679087
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