Job summary
- Main area
- Information Analyst
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Home or remote working
- Job ref
- 179-6411678-P
- Employer
- West Suffolk NHS Foundation Trust
- Employer type
- NHS
- Site
- West Suffolk Hospital
- Town
- Bury St Edmunds
- Salary
- £25,147 - £27,596 per annum
- Salary period
- Yearly
- Closing
- 04/07/2024 23:59
- Interview date
- 31/07/2024
Employer heading
Information Analyst
NHS AfC: Band 4
Job overview
An opportunity has arisen for a Band 4 Information Analyst to join the Information Team at West Suffolk NHS Foundation Trust. This is a challenging and rewarding role, which will allow you to help make a difference for our local community.
The role is required to support the workload within the Clinical Division in the team. This will be a varied and challenging role, for which we are looking for an exceptional candidate to work within the team managing tight deadlines and communicating with a variety of staff across the organisation.
The role will be very rewarding in using data to make a difference for patient services, through our operational teams and data submissions to external organizations.
We are committed to developing our staff and will offer suitable opportunities along the way. The analytics teams work closely together, sharing knowledge and technical advice in both structured training and informal sessions.
The Information Team are currently working in a hybrid way including both on site and remote working during the week.
Interviews will be held on 31st July 2024.
Main duties of the job
The Information Analysts are required to mainly specialize in one of the operational divisions within the Trust, making recommendations for improvements where necessary in the monitoring of activity, performance, data quality and data collection systems.
The successful candidate will therefore develop expertise within the Clinical Division, but will also be required to understand other areas of activity. The post holder will be expected to develop both internal and external reports, whilst helping end-users interpret the information provided. There will be an element of routine reporting and with the implementation of a new Data Warehouse in 2024, this brings the exciting opportunity to redesign the current reporting and allow for more interactive data sources for end users.
The role will need strong data analysis skills, excellent attention to detail and good communication skills. You should have experience with information reporting solutions and have advanced skills in Microsoft Excel and ideally knowledge of SQL Server, PowerBI, Business Objects or Tableau.
We offer a wide range of benefits including on-site nursery, 27 days minimum annual leave plus bank holidays, flexible working policy, free off-site parking with shuttle bus, staff support groups and services, plus other local benefits.
Working for our organisation
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Detailed job description and main responsibilities
Job summary
The Information Services department are responsible for producing the reporting requirements for NHS England, Regional Health Teams, Integrated Care Board (ICB), regular internal reporting, BI dashboards and adhoc reports.
The analysts support the operational divisions within the trust, to ensure all data is accurate, timely and appropriate to their needs.
Reporting is produced from a range of data sources and published in several different formats.
Job responsibilities
Under supervision, the completion of statutory returns to NHS England, Regional Health Team and Integrated Care Board (ICB) within the required deadlines and to the department standard.
Carry out information collation using SQL, Excel, Business Objects or other relevant tools, on corporate and departmental data.
Provide support and cover for the Senior Information Analyst as required.
Support the whole Information Team in cross checking work and highlighting any problems or errors in production.
Supervise the divisional workload using the in-house recording system for workload distribution.
Respond to requests for ad-hoc, FOI or routine information and presenting the data in an easy and readable format, adhering to the department standard and to ensure exceptions and problems are escalated where appropriate.
Combine data from multiple systems to enable analysis and reporting.
Carry out data upload or data entry into spread sheets and databases as required to provide internal and external information.
Support corporate reporting for performance management, service redesign or commissioning purposes.
Support validation and data quality standards within the Trust.
Ensure that confidentiality and security considerations are met e.g., anonymisation of patient or staff data, use of secure data transfer methods.
Follow, maintain and update the Standard Operating Procedures that are in place within the department.
To be aware of and comply with departmental procedures.
Any other duties that may be defined by the Information Manager/Senior Information Analyst.
Person specification
Education & Qualification
Essential criteria
- Education to Diploma Level or equivalent relevant experience
Desirable criteria
- Microsoft Office Training
Experience & Knowledge
Essential criteria
- Understanding the principles of data manipulation and validation of information produced
- Knowledge of security and principles of confidentiality
- Experience of presenting reports to a variety of audiences
Desirable criteria
- Use of MS Reporting Services
- Use of Business Objects
- Experience of an office working environment
- Experience of working within the NHS
- Knowledge of NHS datasets
- Experience of using SQL
Skills & Abilities
Essential criteria
- Excellent Keyboard and IT skills
- Advanced Use of Excel
- Able to collate, analyse and interpret numerical and textual information
- Able to prepare and present reports in different formats
- Proven numerical ability
- Able to understand and discuss different data queries
- Excellent interpersonal skills
- Able to maintain information systems under supervision
Desirable criteria
- Able to identify, define and develop information requirements
- Able to train / assist different staff members on computer-based applications
- Maintenance of Standard Operating Procedures
Personal Qualities
Essential criteria
- Works well within a team
- Attentive to detail and accuracy
- Able to work to tight timescales and deadlines
- Able to learn new skills and take a proactive role in improving the services the information team provides
- Can use own initiative where appropriate
- Systematic in approach
- Ability to cope under pressure and remain calm
- Evidence of good attendance and timekeeping
Desirable criteria
- Able to work alone when required
- Flexible approach to working hours/duties
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Rachel Marchment
- Job title
- Information Manager
- Email address
- [email protected]
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