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Detailed job description and main responsibilities

Job responsibilities

To assist in the delivery of a high standard of patient care in all activities of daily living, as directed in the individual plan of care needs, observing and reporting specific changes to senior staff and documenting care given.

CLINICAL RESPONSIBILITY

Clinical Activities

Measure and observe the physical characteristics/condition of patients, considering age developmental stage and parental factors as follows:

· Temperature

· Pulse

· Respiration

· Blood pressure

· Weight and height

· NEWs, CREWS, MEOWS

· Oxygen saturation

· Use of assessment tools to document pain

Assist patients to eat and drink as per identified care needs; identifying, recording and reporting abnormal dietary and fluid intake.

Provide support with repositioning, mobility, pressure area care using manual handling risk assessments and safe manual handling

Obtain specimens as requested and carry out relevant investigations, e.g. urinalysis and document the results, reporting them to registered practitioner as necessary.

Adhere to the basic principles of infection control demonstrating effective hand hygiene and awareness of potential cross infection.

Prepare and support patients and their families undergoing clinical activities and recovering from clinical interventions.

Accompany patients to other wards/departments as required.

Undertake basic cleaning and decontamination of communal equipment between patient use and/or storage.

Communication and Team Working

Communicate effectively and sensitively with patients, parents/carers, relatives and colleagues, using a range of age and appropriate styles, referring to senior staff as necessary.

Modify style of communication to suit different situations and people, listening, and demonstrating support, kindness, thoughtfulness and courtesy.

Answer the telephone and relay messages accurately, courteously and competently.

Welcome patients, families and visitors in a professional, friendly and helpful manner.

Work effectively as a member of the ward team, offering support to colleagues and requesting assistance as necessary.

Record care given accurately, legibly, completely and concisely.

Ensure the Trusts policies and procedures for safeguarding children are followed at all times including reporting and documenting concerns and reporting issues to senior staff.

Managing Resources Responsibility

Ensure adequate stock, safe storage, and stock rotation are maintained.

Ensure bed spaces are prepared in readiness to accept admissions.

Follow the daily ward routine and ensure relevant Nursing Assistant tasks are completed efficiently and effectively.

Undertake training and follow local policy in appropriate maintenance and cleaning of equipment ready for repair.

Privacy, Dignity, Equality

Act to promote patients’ equality, diversity and rights at all times.

Ensure provision of privacy and dignity in all activities.

Ensure all care is person centred and delivered with the informed consent of the patient.

Act to promote active participation for patients under the care of the Trust.

Maintain confidentiality of patient information at all times.

Administrative

Enter data into computerised systems as required.

Undertake errands off the ward as required e.g. to pharmacy, pathology.

Report repairs/maintenance issues appropriately.

Identify stock/linen shortages and take appropriate action.

Respond to secure doors, ensuring security policy is maintained at all times.

Personal Development

Be aware of and adhere to the West Suffolk NHS Foundation Trust policies and procedures, ie: security, health and safety, reporting of untoward incidents, lifting and handling, confidentiality, disciplinary and grievance procedures, fire policy (attending regular training as required).

Demonstrate insight into own personal development needs and access development through an agreed Personal Development Plan.

Attend mandatory training, and complete other in-service training (including e-learning) as necessary.

Maintain and develop standards of practice through continuous personal development (CPD) in line with healthcare changes, developments and service delivery requirements.

Complete the initial training period required to demonstrate knowledge, skills and attitudes in line with Care Certificate Standards.

Complete organisational competence assessment requirements for the job role and clinical tasks.

Recognise and understand the nature and limits of the Nursing Assistant's role 

Nursing Assistants who have completed their initial training, organisational competence assessments and have six months full-time equivalent experience in the Band 2 Nursing Assistant role may undertake further training and competence assessment for additional clinical tasks appropriate to their specific work area.

Person SpecificationPersonal QualitiesEssential

• A genuine interest in kind and compassionate caring.
• Flexible approach to working hours and duties
• Able to deal with challenging situations.
• Able to relate to all people, valuing their individual traits that contribute to team working and the outcomes of care delivery.

QualificationsEssential

• Level 1 qualification or equivalent in both Maths and English*.
• Care Certificate or commitment to undertaking and achieving the Care Certificate within initial twelve weeks.

Desirable

• Vocational qualification at Level 2 in Health, Health and Social Care or sector related subject area.

ExperienceEssential

• Experience of working / communicating with the general public.
• Communication with a range of different people including  members of the multidisciplinary team.
• Able to understand the importance of how to apply Person Centred Values in the care environment: privacy, dignity, respect, active participation, equality, diversity, confidentiality.
• Demonstrates an awareness of the importance of keeping the clinical environment safe and clean.

Desirable

• Experience of working in a healthcare team environment
• Understanding of risk management and health and safety issues, including safe manual handling.
• Knowledge of the Data Protection Act.

Skills & AbilitiesEssential

• Communicates clearly in writing, verbally and using the telephone.
• Able to use information technology devices.
• Accurate with attention to detail.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship - Unavailable for this post