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Detailed job description and main responsibilities

General responsibilities

·       To ensure that all patients, visitors and staff are treated in a courteous,
professional and caring manner and receive prompt assistance when
required.

·       To promote equality for all individuals, taking into consideration their cultural
and religious beliefs, customs and values.

·       To promote patient independence and maintain the individual’s dignity at all
times.

·       To adhere to hospital policy in relation to patient confidentiality at all times

·       To be aware of their responsibilities under the 1974 Health and Safety at
Work Act. Care should be taken in all aspects of work to ensure that these
and other safety regulations, e.g. C.O.S.H.H. and Manual Handling Policy are
adhered.

·       To report any accidents and/or incidents occurring to patients, visitors, staff
or oneself according to hospital policies.

·       To report any suspicious circumstances/individuals/packages immediately to
Senior Sister/Nurse in Charge or Site Manager.

·       To be aware of procedures to be followed in the case of Fire, Cardiac Arrest
and any other emergencies.

·       To be aware that the Post-holder should not become involved in any financial
matters with, or on behalf of, a patient or relative, e.g. witnessing a Will,
receipt of gifts etc. and to adhere to hospital policy on this issue.
Main duties and key tasks

·       The CA at this level is under training and will work under supervision until
competency for the following tasks has been achieved and agreed by the
departmental manager.

·       To enable patients/clients to maintain their personal hygiene and appearance
by, assisting patients with bathing, dressing, oral hygiene, bed making etc.

·       Enabling/facilitating patients to meet their own hygiene needs

·       Contribute to the movement and comfort of patients/clients by, encouraging
and assisting patients/clients in mobilisation.

·       Assisting with the movement of patients, for which instruction has been given,
taking into consideration patient comfort and safety.

·       Using equipment, for which instruction has been given, to mobilise/move
patients.

·       Assisting patients/clients to achieve physical comfort.

·       Recognising the risks to patients/clients who are not able to change their own
position.

·       Identifying and reporting possible problems and changes in a patient’s/client’s
condition.

·       Enable patients/clients to eat and drink by, assisting in menu selection,
liaising with trained staff regarding special diets, and being sensitive to
cultural requirements.

·       Helping patients who require assistance, to eat and drink.

·       Serving patients meals and beverages, removing all dirty utensils from patient
areas.

·       Recording fluid intake/output as required.

·       Contribute to the management of patient/client continence by, encouraging
clients/patients to maintain continence.

·       Supporting clients/patients in the management of continence.

·       Emptying catheter and stoma bags as directed.

·       Receive, transmit, store and receive information relating to the delivery of a
care service by, keeping the team leader informed of all changes in a
patient’s condition.

·       Assist with preparing all relevant paperwork is ready prior to patient
admission.

·       Assisting with the updating of clinical IT systems.

·       Answering the department telephone and record/deliver messages
accurately.

·       Providing clerical support where required.

·       Ensure that ward stores/stock supply is maintained by, assisting with the
stocking up draws etc on the ward and recording the receipt of stock.

·       Monitoring the efficient storage of supplies and the maintenance of
appropriate stock levels.

·      Contribute to the health, safety and security of patients and their environment
by, ensuring the tidiness and cleanliness of patient bed areas and associated
equipment.

·       Stripping, cleaning and making beds/couches/trolleys, after patients’
discharge.

·       Dealing with the disposal of soiled linen and refuse as per hospital policy.

·       Following hospital policies with regard to the control of infection.

·       Monitoring and checking all ward equipment and ensuring that the
appropriate requisitions for any repairs are completed, and that the team
leader is informed.

·       Providing for the health, safety and wellbeing of the patient/client during
escort duties; such as transferring from one area to another; or when
undertaking a messenger service to other parts of the Trust.

·       Assisting the rehabilitation of patients, utilising physical and psychological
stimulus and appropriate resources.

·       Assist with Last Offices where and when required.