Job summary
- Main area
- Operations
- Grade
- Band 9
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 323-SM4082-LM
- Employer
- Ashford and St. Peter's Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Ashford and St. Peter's Hospitals
- Town
- Chertsey
- Salary
- £107,507 - £123,393 pa inc. HCAS
- Salary period
- Yearly
- Closing
- 21/04/2025 23:59
- Interview date
- 08/05/2025
Employer heading

Deputy Chief Operating Officer
Band 9
Job overview
We are looking for an experienced acute operational manager to be part of our senior leadership team and to be a key part of our future . Key to success is setting our culture where safety and being valued are pivotal. If this resonates with your values and behaviours as a senior operational leader, it could be you we are looking for.
You would be able to bring skills and experience in operational delivery, able to problem solve in partnership with divisional teams, able to bring innovative solutions to the operational challenges of flow, capacity, waiting times, patient safety and delivery against our financial agenda. Compassion and collaboration are pivotal qualities, along with a track record of delivery and supporting teams to deliver.
In person interviews will be held on the 8th of May.
Main duties of the job
The Deputy Chief Operating Officer (DCOO) will be required to work across the full dimension of the Chief Operating Officer’s portfolio, covering urgent and elective care, constitutional standards, productivity, safety and day-to-day oversite of the operational delivery. The post holder will have direct responsibility for leadership of site flow and complex discharge teams overseeing site capacity and flow, as well as a broad range of agendas across elective care supporting triumvirate teams in their delivery.
The DCOO will also directly support our Emergency Planning and Response and will be required to lead across divisions, linking teams inside and across of health community to ensure delivery of care for our patients without delay. The post holder will be expected to work on behalf of and in partnership with the Deputy COO, deputising both internally and externally as required.
Working for our organisation
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.
We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures.
We can offer you the full range of NHS benefits/discounts and in addition:
- Excellent pension scheme and annual leave entitlement
- On-site Nurseries
- On-site staff cafes
- On-site parking
- Support in career development
- Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics
Adverts may close early, so applicants are encouraged to submit an application as soon as possible.
For more information about a career at ASPH please visit:
www.asph-careers.org
Detailed job description and main responsibilities
Please refer to the full job pack for full job duties and the personal specification. For an informal discussion please contact Amanda Buckle Executive PA on [email protected]
Person specification
Qualifications and Further Training
Essential criteria
- Knowledge of performance frameworks, safety, financial procedures and statutory regulations and evidence of working with these
- Educated to degree level or equivalent
- Relevant Masters professional qualification or equivalent
Experience
Essential criteria
- Senior level experience in an operational capacity within the NHS and preferably in an Acute Trust
Knowledge
Essential criteria
- Thorough knowledge and understanding of the concepts and practices of integrated service planning in complex organisations, analysing, synthesising and using complex data as the basis for strategic and tactical decisions, and scenario planning.
Skills
Essential criteria
- Track record of successful organisation wide project management, including as Senior Responsible Office (SRO)/Sponsor of formal change initiatives.
- Demonstrable understanding of the structure and framework of the NHS and how the Trust delivers care within this.
- Highly developed leadership, negotiation and influencing skills with the ability to motivate and engage individuals.
- Substantial change management capability with proven and measurable results, based on and promoting positive culture and organisational values.
Documents to download
Further details / informal visits contact
- Name
- Amanda Buckle
- Job title
- Executive PA
- Email address
- [email protected]
- Additional information
For an informal discussion please contact Amanda Buckle Executive PA on [email protected]
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