Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 323-AC2407-JN
- Employer
- Ashford and St. Peter's Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- St. Peter's Hospital
- Town
- Chertsey, Surrey
- Salary
- £24,008 - £25,553 pa inc. HCAS
- Salary period
- Yearly
- Closing
- 02/08/2024 08:00
- Interview date
- 10/08/2024
Employer heading
Clinical Office Administrator, Neurology, Stroke and Palliative Care
NHS AfC: Band 3
Job overview
An exciting opportunity has arisen to further improve the Neurology Department at St Peters Hospital.
This 37.5 hour role of Clinical Office Administrator is required to provide administrative support to the Neurology Consultants and the clinical office. Candidates are required to have high levels of organisational skills and is good at communicating with a wide range of health care professionals as well as patients and their relatives.
For an informal enquiries / visit please contact:
Chloe Lamb [email protected]
Tel. No. 01932 722383
Main duties of the job
The successful candidate will be responsible for supporting the Neurology Consultants and the Clinical Office Co-ordinators. This will be mostly answering patient phone calls, completing clinical letters and dealing with any queries the Neurology Consultants have. This will also include supporting the Neuroscience Nurses in the absence of the Nurse's admin support.
You will be working in busy office and will be responsible for the day-to-day management of the clinical office. You will act as a point of contact for patients and nurses.
You will be expected to support your colleagues and Team Leader in the Clinical Office completing administration duties.
Working for our organisation
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Ashford, Surrey and St Peter's, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at Ashford & St Peters Hospitals NHS Foundation Trust with our strong commitment to staff health and wellbeing. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.
Please see the supporting links which you can find on the right-hand side of this job advert. There is guidance on how to make an application on NHS Jobs as well as more information about joining the ASPH Team
Although it isn't the Trusts normal practice, adverts may close early, so applicants are encouraged to submit an application as soon as possible.
Detailed job description and main responsibilities
Successful candidates need to have competent computer skills with English GCSE as minimum and experience of using Microsoft Office package.
You need to have previous admin experience of working in a busy office dealing with conflicting demands. It is important in this role to be able to communicate effectively and take personal responsibility.
Person specification
Attitude, Behaviour and Values
Essential criteria
- Customer service focus
- Willing and able to take personal responsibility
- Demonstrates passion for excellence
Experience
Essential criteria
- Previous administration experience
Desirable criteria
- NHS experience
Knowledge
Essential criteria
- Trust vision, values and strategic objectives
Desirable criteria
- NHS system and procedures
Other requirements
Essential criteria
- Ability to travel between Trust sites
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Chloe Lamb
- Job title
- Clinical Office Team Leader
- Email address
- [email protected]
- Telephone number
- 01932 722383
- Additional information
For an informal chat about the role, please email me and I will be more than happy to answer any queries you have.
List jobs with Ashford and St. Peter's Hospitals NHS Foundation Trust in Administrative Services or all sectors