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Job summary

Main area
Maternity
Grade
Band 7
Contract
Permanent: pro rata per annum
Hours
Part time - 28 hours per week (4 days per week)
Job ref
343-6753923-UB-RB-Y
Employer
Epsom and St Helier University Hospitals NHS Trust
Employer type
NHS
Site
South East Coast Ambulance Service, Nexus House, 4 Gatwick Road, Crawley,
Town
Crawley
Salary
£51,883 - £58,544 per annum pro rata
Salary period
Yearly
Closing
26/11/2024 23:59

Employer heading

Epsom and St Helier University Hospitals NHS Trust logo

Call a Midwife Manager

Band 7

 
*The pay scales advertised have been confirmed by NHS England, we are awaiting confirmation of when these will be reflected. The new scales can be found here: Pay scales for 2024/25 | NHS Employers
 

At Epsom and St Helier Hospitals, above all we value respect.  We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork.  This enables us to provide great patient care and make ESTH a great place to work.  When you sign up to work with us, you sign up to this and we welcome applicants who share our values.

 

Job overview

We are looking for a dynamic and organised candidate to manage the midwifery team based at the central call centre for SECAMB (South East Coast Ambulance) in Crawley. The manager will be expected to undertake the role as described and be part of the multi-disciplinary ICAS (integrated clinical advice service) team and provide call handling and team management for all women who are booked for maternity care at Royal Surrey County Hospital, Ashford &        St Peters Hospitals and Epsom & St Helier Hospitals.

Main duties of the job

Operationally responsible for the day-to-day management of the Call a Midwife line. Provide quarterly update of activity on the line to the LMNS to include learning from incidents. 

 

Keeps the Lead Midwife from each participating Trust informed of significant changes in the day-to-day situation within his/her sphere of control and report on appropriate matters 

 

Ensure that relevant guidelines and policies are effectively and efficiently implemented. Ensure the maximum use of all resources available within his/her control. Carry out regular audits of call quality and manage annual appraisals

   

 

 

Working for our organisation

St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC). 

 After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

This particular role is overall managed by GESH, Ashford and St Peters and Royal Surrey

Detailed job description and main responsibilities

Meets regularly with the lead midwife from each participating Trust to feedback performance and professional behaviour of individual staff members to support completion of their yearly appraisal

Person specification

Experience

Essential criteria
  • Qualified midwife with minimum 2 years experience
  • Experience of conducting risk assessments
  • Significant experience of working with the general public
Desirable criteria
  • Customer Care NVQ or similar

Practical & Intellectual Skills

Essential criteria
  • Excellent computer skills
  • Effective communication skills
  • Understanding of Data Protection and ability to maintain strict levels of confidentiality
Desirable criteria
  • Call centre experience, NHS 111 or Call a Midwife experience

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardTrust IDNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationDefence Employer Recognition Scheme (ERS) - BronzeCare quality commission - GoodDisability confident employerNational Preceptorship for Nursing Quality MarkHappy to Talk Flexible WorkingNational Preceptorship Quality MarkDisability Advice Line

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Mary Willocks
Job title
Matron, Epsom Maternity
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