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Job summary

Main area
Pharmacy
Grade
Band 5
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
343-6909279-FM-AG
Employer
Epsom and St Helier University Hospitals NHS Trust
Employer type
NHS
Site
Epsom General Hospital
Town
Epsom
Salary
£34,521 - £41,956 per annum pro rata including HCAS (outer)
Salary period
Yearly
Closing
16/03/2025 23:59

Employer heading

Epsom and St Helier University Hospitals NHS Trust logo

Senior Pharmacy Technician, Patient Services

Band 5

 
*The pay scales advertised have been confirmed by NHS England, we are awaiting confirmation of when these will be reflected. The new scales can be found here: Pay scales for 2024/25 | NHS Employers
 

At Epsom and St Helier Hospitals, above all we value respect.  We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork.  This enables us to provide great patient care and make ESTH a great place to work.  When you sign up to work with us, you sign up to this and we welcome applicants who share our values.

 

Job overview

Are you a pharmacy technician with experience working in community or hospital Pharmacy?

Are you looking for varied, meaningful work that has a direct impact on patient care?  

 Yes? That’s great! We have a role perfect for you.

We are looking for an ACPT-qualified pharmacy technicians to manage the dispensary workflow at Epsom General Hospital

It’s fast-paced and you’ll need a good eye for detail as well as excellent customer care skills in order to liaise effectively with our patients, and MDT members. 

Taking up this posts could be the start of something wonderful and the best decision you make this year. Tell us in your application how you meet the essential criteria in the person specification attached to the job description. 

Please note these posts participate in Saturday and Sunday working as part of our 7-day service, Bank Holiday and late duty rotas.  

The hospital is an easy 10-15 minute walk from Epsom (Surrey) Station. It is also accessible on on the E5, 166, 408, 479 and 293 bus routes.

 

Main duties of the job

Snapshot of your day as a pharmacy technician:

It begins with a team huddle. You then manage stock levels, coordinate medication orders, and ensure smooth pharmacy operations. You’re the go-to person for stock inquiries, liaising with Pharmacy Stores and keeping staff updated on inventory.

As the day progresses, you mentor pharmacy technicians, trainees, and assistants, ensuring correct procedures are followed and supporting professional development. Your role is vital in sharing knowledge and maintaining high service standards.

You manage the workflow to ensure patients receive their medication in a timely manner.

In the afternoon, you work with the Principal Technician to identify improvement opportunities. This could involve reviewing procedures, audits, or policy updates to enhance patient service. Collaboration helps implement solutions to keep the pharmacy running smoothly.

As your shift ends, you review outstanding tasks, update stock records, and ensure everything is in order for the next day. You help organize the pharmacy for success, balancing operational duties with team support.

You will work one weekend every seven weeks (9:00 AM to 5:30 PM) with two associated rest days and participate in late lock-up/bank holiday shifts, ensuring continuous Pharmacy service coverage.

Working for our organisation

At Epsom & St Helier, we pride ourselves on creating a diverse and inclusive environment where every member of our pharmacy team feels valued. We emphasise the importance of teamwork, open communication, and mutual support, ensuring that our staff are both professionally and personally fulfilled. Our pharmacy wellbeing group organises engaging events and provides opportunities for growth, such as resilience, recruitment training and more, empowering our technicians to develop their skills and advance in their careers.

Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.
We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.
The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.

 

 

Detailed job description and main responsibilities

Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification. 

 

Person specification

Qualifications

Essential criteria
  • BTEC / NVQ Level 3 Certified Pharmacy Technician registered with GPhC
  • Accredited Checking Pharmacy Technician (ACPT) Certificate.

Experience

Essential criteria
  • Post qualification experience
  • Experience in supervision of staff
  • Patient counselling
Desirable criteria
  • Experience with the CMM (formerly JAC) pharmacy computer system
  • Understanding of and participation in data collection for KPIs and audit
  • Dispensing/supply of clinical trials
  • Post qualification hospital experience

Skills & Abilities

Essential criteria
  • Ability to organise own workload and that of others
  • Computer literate for dispensing and stock keeping/issue purposes
  • Ability to work under pressure and prioritise work
Desirable criteria
  • Ability to manage change

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardTrust IDNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationDefence Employer Recognition Scheme (ERS) - BronzeCare quality commission - GoodDisability confident employerNational Preceptorship for Nursing Quality MarkHappy to Talk Flexible WorkingNational Preceptorship Quality MarkDisability Advice Line

Applicant requirements

You must have appropriate UK professional registration.

The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Amy Steel
Job title
Principal Technician
Email address
[email protected]
Telephone number
01372 735 735
Additional information

Ext 6698

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