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Job summary

Main area
Administration
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
Part time - 22.5 hours per week
Job ref
325-7141148-CYPS
Employer
Surrey and Borders Partnership NHS Foundation Trust
Employer type
NHS
Site
Ramsay House
Town
Epsom
Salary
£27,857 - £30,570 per annum (pro rata, inclusive of 5% fringe HCAS)
Salary period
Yearly
Closing
06/05/2025 23:59

Employer heading

Surrey and Borders Partnership NHS Foundation Trust logo

Senior Administrator (Medical)

NHS AfC: Band 4

Would you like to work in an organisation that sits in the top 10 best NHS Mental Health, Learning Disability and Community Services Trust  to work for.  This ranking is based on staff feedback in the 2023 NHS Staff Survey.

Job overview

To act as the  Senior Medical Administrator for Consultant Psychiatrists  within our team.  Ensuring prompt and efficient admin and secretarial support is provided.

Suitable for someone who is able to co-ordinate and prioritise work effectively, and provide support, motivation, and guidance to other team members.

Suitable for someone who is passionate about providing excellent customer service. 

Suitable for someone who enjoys working as part of a team but is also happy to work automatously. 

Main duties of the job

· Provide dedicated support to the team’s consultants with diary management, report and letter writing, inputting onto the electronic patient record system and other duties as listed below.

· Take and transcribe a wide range of meeting minutes in an accurate and timely manner

· Receive and process referrals to the relevant clinician and system(s)

· Update case notes on patient record system as required

· Undertake regular managerial supervision and appraisal of administrators within the team, in conjunction with Band 5, if applicable

· Monitor annual leave requests and sickness absence for manager, as required

· Extract data from data warehouses

· Type up reports incorporating graphics and tables as required

· Type all letters dictated or provided by the team

· Book appointments on the patient record system for clinics and individual consultations, coordinating and arranging links for virtual meetings as required

· Answer telephone calls and relay any messages in a timely manner

· Creating bespoke documents for the team, such as leaflets etc.

· Arrange team events, as required

 · Monitor data quality of administrative input Provide cover for other colleagues in the admin team as required for short absences due to annual leave or sickness. Admin support for consultants is restricted to SABP caseloads only and does not extend to private consultancy work

· Competent with Microsoft Word, Excel, PowerPoint, Teams, Outlook

Working for our organisation

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.

We are one of the top 10 Mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

We look forward to receiving your application!

 

Detailed job description and main responsibilities

Key Responsibilities

· Provide dedicated support to the team’s consultants with diary management, report and letter writing, inputting onto the electronic patient record system and other duties as listed below.

· Take and transcribe a wide range of meeting minutes in an accurate and timely manner

· Receive and process referrals to the relevant clinician and system(s)

· Provide day to day supervision and monitoring of workload for Band 2 and 3 administrators if required

· Update case notes on patient record system as required

· Undertake regular managerial supervision and appraisal of administrators within the team, in conjunction with Band 5, if applicable

· Monitor annual leave requests and sickness absence for manager, as required

· Extract data from data warehouses such as PowerBI

· Type up reports incorporating graphics and tables as required

· Type all letters dictated or provided by the team

· Book appointments on the patient record system for clinics and individual consultations, coordinating and arranging links for virtual meetings as required

· Answer telephone calls and relay any messages in a timely manner

· Creating bespoke documents for the team, such as leaflets etc.

· Arrange team events, as required

 · Provide cover for other colleagues in the admin team as required for short absences due to annual leave or sickness. Admin support for consultants is restricted to SABP caseloads only and does not extend to private consultancy work

· Competent with Microsoft Word, Excel, PowerPoint, Teams, Outlook

Person specification

Qualifications

Essential criteria
  • NVQ Level 4 in Business Admin or Equivalent experience (4 years)
  • Experience required 4 years’ experience of clerical and administrative work requiring a high degree of accuracy and working in accordance with policies/procedures
  • Experience of working with Microsoft Word, Excel, PowerPoint
Desirable criteria
  • Experience of working with electronic patient records

IT skills test

Essential criteria
  • Competency in Microsoft Word
  • Competency in Microsoft Excel
  • Competency in Outlook
Desirable criteria
  • Electronic Patient Record System

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Jenny Roberts-Cox
Job title
Business Lead
Email address
[email protected]
Telephone number
01372203096
Additional information

Available between 9-5 weekdays

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