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Job summary

Main area
Colorectal
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
151-DV-140-B
Employer
Frimley Health NHS Foundation Trust
Employer type
NHS
Site
Frimley Park Hospital
Town
Frimley
Salary
£24,008 - £25,553 per annum pro rata INCL HCAS
Salary period
Yearly
Closing
23/07/2024 23:59

Employer heading

Frimley Health NHS Foundation Trust logo

Clinical Admin Officer

Band 3

Job overview

An exciting opportunity has arisen for a Clinical Admin Officer to join the Colorectal Clinical Admin team at Frimley Park Hospital. Accuracy and attention to detail are a must. Applicants should enjoy working in a busy environment and you will need to be organised, enthusiastic and dedicated with excellent interpersonal and time management skills. 

The position will offer the chance to work with Colorectal Consultants and their clinical team. The role is ideally suited to candidates with administrative experience with a positive approach to change. If you enjoy a complex and varied workload this could be the post for you. 

 

**Previous applicants need not apply**

Main duties of the job

• To provide an administrative service to the Department.
• To plan and organise own work schedule with the use of appropriate planning aids, demonstrating good time management and ensure anticipated difficulties in meeting deadlines are promptly reported.
• Deal with Consultants requests for actioning urgent correspondence, medico-legal reports and any other appropriate adhoc correspondence requested in line with the Trusts policies and procedures.
• To obtain and organise information in support of own work activities, maintain confidentiality in accordance with organisation procedures.
• Answer queries from colleagues, GP’s and patients in a timely and professional manner.
• To ensure that secure systems are in place for the storage of all resources including computerised information.
• Scanning and uploading relevant patient medical documents into the Trust’s Electronic Patient Record system.
• Scanning and uploading relevant patient medical documents into the Trust's Electronic Patient Record system. 
• To assist clinicians with sending letters using Epic where incomplete patient information e.g. address or where attachments need to be included.
• To assist clinicians with sending letters using Epic where incomplete patient information e.g. address or where attachments need to be included.
• To ensure all phone calls are dealt with in a professional and timely manner
• To operate the various EPIC and other IT systems to fulfil the role/department requirements. 

 

 

Working for our organisation

There’s never been a more exciting time to build your career at Frimley Health, one of the country’s largest and most respected trusts

Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire. 

We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.

We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment.

Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other.

If you have a passion for clinical excellence, patient care and your own career development, you’ll feel at home at Frimley Health.

Detailed job description and main responsibilities

To provide clinical administrative support to the Consultants, Nurses and their junior medical staff, ensuring that the Trust standards are adhered to in relation to all documentation and data input concerning patients and treatment. 

Person specification

Qualifications

Essential criteria
  • NVQ Level 3 Administration or equivalent practical knowledge
Desirable criteria
  • Experience of using EPIC

Experience

Essential criteria
  • Recent experience of working in an office environment
  • Competent with current software programmes (i.e. MS Word, Excel, PowerPoint)
  • Be able to work in a busy environment and remain calm under pressure
  • Recent experience of working within a team environment
Desirable criteria
  • Working in the NHS either in a hospital/private practice/GP setting
  • Experience of direct contact with patients

Skills

Essential criteria
  • Ability to communicate clearly
  • Ability to work with minimal supervision
  • Ability to prioritise workload
  • Able to adapt to change
  • Excellent interpersonal skills.
Desirable criteria
  • Understanding of medical terminology

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyMenopause Friendly EmployerCare quality commission - GoodArmed Forces Covenant Gold AwardWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employer

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lara Bingham
Job title
Patient Pathway Co-Ordinator
Email address
[email protected]
Telephone number
0300 6131758
Additional information

Please email me with any questions or to arrange an informal chat about the role. 

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