Job summary
- Main area
- Housekeeping Supervisor
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (5 days out of 7 - Flexible Post must be able to work all shifts 24/7 including night shift/weekends/evenings as needed)
- Job ref
- 151-LC212
- Employer
- Frimley Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Wexham Park Hospital
- Town
- Slough
- Salary
- £24,008 - £25,553 per annum including HCAS
- Salary period
- Yearly
- Closing
- 23/07/2024 23:59
Employer heading
Housekeeping Supervisor
Band 3
Job overview
We are looking for an enthusiastic, friendly , motivated candidate with a 'can do' attitude. Ideally an experienced housekeeping supervisor willing to work hard within a strong team in Wexham Park Hospital. The hours of work for this role are varied. The main focus of the role will be to ensure the provision of an efficient and effective housekeeping service the line with both the Trust and National Cleaning standard and infection control requirements. The successful candidate will assist with all associated duties connected with the delivery of housekeeping services. They will deal with cleaning services in patients’ wards, clinical and non-clinical areas & theatres. The post-holder will be required to adhere to departmental standards and regulations.
Supervisory experience is essential along with a good level of English and maths. Knowledge of, COSHH, BICs, Colour coding and infection control is also desirable though this is not essential, as full training will be given.
Main duties of the job
The housekeeping supervisor will be responsible for maintaining the high cleaning standards of our wards, departments & public areas. You will be required to supervise a team of housekeepers to ensure the smooth running of the housekeeping department to meet the requirements of both patients and clinical teams and provide a welcoming environment.
The hours of work for this role are varied : therefore you MUST be flexible in your ability to work evenings, weekends and some night shifts.
Organize the rosters to ensure that appropriate cover is provided for all shifts and areas. He/she will assist the assistant hotel Services manager in the provision of other services within the hotel services department and to assist with the recruitment, training and development of staff.
working early, late and weekend shifts.
Responsible for Training their team in practical cleaning duties, monitoring staff and ensuring that all statutory training is in place as instructed by their manager.
They will need to understand the differing infectious cleans to provide a safe and high standard of service.
Responsible for helping audit the hospital to the relevant cleaning standards and be keen to be trained on any new technologies as required.
Working for our organisation
Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.
As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.
We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough.
Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.
We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties
Detailed job description and main responsibilities
KEY TASKS & RESPONSIBILITIES:
- To provide flexible support and supervision to support the housekeeping department therefore working evenings, weekends and some night shifts, sometimes at short notice as required
- Assist with the day-to day allocation of staff to ensure that all areas of the housekeeping team responsibility are covered
- In the event of staff shortages, re-allocate staff to give cover, and request staff from bank
- Maintain records of staff hours, for annual leave, sickness and absence.
- Working within Budgeted Hours to achieve required standards.
- Assist with the ordering of cleaning stores and equipment, to ensure that adequate supplies are maintained
- Attend meetings as and when required eg PLACE
- Issue cleaning materials and equipment to housekeeping staff
- Requisitions to estates for repairs and maintenance
- Respond to telephone and bleep requests
- Carry out ‘on the job’ training for all new staff, and ensure that existing staff are re-trained in any new systems.
- Attend all mandatory and up to date training
- Assist with prospective staff interviews.
- Counselling of staff (eg. personal problems, sickness levels, absence)
- Carry out staff appraisals
- Good computer skills to assist with office administration
- Download information for assistant hotel services manager to analyse
- Organise any remedial action required to address shortfalls in service
- When carrying out monitoring duties, check with departmental heads/ sisters/patients that they are happy with the cleaning standards.
- Keep up to date with new cleaning technology, that will improve working practise, and assist with implementation of new systems
- Deal with spillages of body fluids, chemicals etc in accordance with Trust policy as and when required (frequent)
- Deal with floods throughout the Trust, as and when required (frequent); involves the use heavy mechanical equipment.
- Organise monthly clean of all carpets throughout the hospital on a frequent basis
- Carry out cleaning audits
- Fire – is the fire backup team co-ordinator; attends fire alarm situations internally/externally on hospital site. Responsible for the recording of information of backup team attendees.
- To maintain the high standards of the department by contributing towards individual and team objectives
Person specification
Qualifications
Essential criteria
- Good GCSE in English and maths
Desirable criteria
- Formal qualification in cleaning services i.e. BIC or equivlent
Skills
Essential criteria
- Good Organisational skills
- Able to communicate in a professional manner
- Ability to work under pressure
- Ability to meet deadlines
- Customer/user focussed
- Good motivational skills
- Basic IT skills
- Team worker
- Ability to motivate and influence staff
- Working knowledge of COSHH
- Awareness of the use of colour coding in the NHS
- Health & Safety at work
- Awareness of NHS cleaning standards
Special Requirements
Essential criteria
- Ability to travel between sites when necessary
Experience
Essential criteria
- Prior housekeeping supervisory experience
- Experience of cleaning systems/procedures
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Mellissa Galatola
- Job title
- Assistant hotel services manager - Housekeeping
- Email address
- [email protected]
- Telephone number
- 03006153264
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