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Job overview

We are looking for a highly motivated and proactive individual, who has experience of working within a team environment, who will virtually navigate patients through their care pathway from point of referral to treatment in accordance with agreed pathway steps and timescales, proactively identifying and resolving delays at all stages. They will ideally have previous NHS experience, along with excellent IT, communication, interpersonal skills and the ability to prioritise and organise their own work with minimal supervision.

The successful applicant will be a person that embodies the Trust Values and has the competencies to fulfil the core role, which requires the ability to efficiently and effectively co-ordinate Multi – Disciplinary Team meetings, track patients against Waiting Times targets to ensure Minimum Data Sets and Audits are completed, and capturing and accurately recording the relevant data for each patient in line with the National Data requirements.

The department encourages continuous personal development by supporting staff to attend study days, conferences and offering access to training.

Main duties of the job

• To actively track patient’s progress through the patient pathway to ensure that care is carried out in a timely fashion on daily basis and follows escalation and tracking process on PTL (Patient Tracking Tool).
• Specific co-ordination and actioning of process of cross site referrals to another specialty (internal within the Trust)
• General co-ordination and actioning of MDT outcomes and recording of progress on Epic for both Wexham and Frimley.
• To facilitate and co-ordinate the administration functions of the multidisciplinary team meetings at Wexham and Frimley.
• To ensure that all cancer patients are identified and discussed at MDT meetings.
• To ensure patients’ diagnoses, investigations, and management and treatment plans are completed and added to the patient’s notes/electronic clinical reporting database in a timely fashion.
• To inform GP’s of patient’s diagnosis, clinical decisions and clinical appointments.
• To ensure patients have a booked 1st appointment, investigation and procedure and record details of patients coming via a different route on appropriate electronic systems.
• To work with key MDT members to identify areas where cancer waiting time targets are not achieved, undertake process mapping to identify bottlenecks.
• To collect and record waiting times and clinical data and report potential or actual breaches.

Working for our organisation

Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.

As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.

We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough.

Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.

We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties