Job summary
- Main area
- Infrastructure
- Grade
- NHS AfC: Band 8a
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 495-ICB-5883TG-C
- Employer
- NHS Frimley Integrated Care Board
- Employer type
- NHS
- Site
- KEV11
- Town
- Windsor
- Salary
- £53,755 - £60,504 per annum
- Salary period
- Yearly
- Closing
- 04/11/2024 23:59
Employer heading
Senior Infrastructure & Utilisation Delivery Manager
NHS AfC: Band 8a
NHS Frimley Integrated Care Board was formed on 1 July 2022 under the Health and Care Act 2022, replacing NHS Frimley Clinical Commissioning Group.
The ICB is the new statutory NHS organisation responsible for planning and delivering health and care services. It will work collaboratively with partner organisations including the voluntary, community and social enterprise sector, people and communities across the Frimley Health and Care Integrated Care System (ICS).
We value and promote diversity and are committed to equality of opportunity for all. We believe that the best employers are those that reflect the communities they serve. We want to increase the diversity of our NHS leadership and particularly encourage applications from women, people from Black, Asian and Minority Ethnic communities, LGBT communities, younger candidates and from people with lived experience of disability, who we know are all under-represented in these important roles.
We are committed to delivering a trustworthy, flexible and responsible staff culture.
Job overview
The Infrastructure & Utilisation Delivery Manager will be a subject matter expert on both the core GPIT infrastructure and capabilities available as well as best practice use of them within general practice. Leading on the day-to-day management of the GPIT infrastructure, suppliers and processes this role will encompasses both Business as Usual (BAU) responsibilities and project-oriented tasks, aiming to integrate future proof capabilities and best practices into primary care.
The post holder will work with the wider Frimley Digital and Primary Care Portfolios as well as closely with wider internal and external teams and delivery partners in order to support the implementation of agreed portfolio of projects and BAU activity. The I&U delivery manager will take responsibility for end to end roll out of projects, evaluation and risk management as well as ensuring that business as usual activities are delivered within their portfolio of work.
This individual will develop good relationships in the ICB and General Practices across Frimley, as well as an in-depth understanding of national and local GPIT priorities. They will need to communicate frequently, manage projects in a robust way, and have very good technical knowledge.
Main duties of the job
The role will include both business as usual (BAU) and project related activities that include
· Operational /BAU GPIT Day to day management of the core GPIT kit processes including working with suppliers and primary care teams to ensure as smooth a process as possible and regular reporting of spend. Support GP practices to get the best out of their clinical system, offering advice and recommendations where required. This is to include data quality through systems optimisation. Be the operational lead for all core digital suppliers related to primary care including relationship management, establishing processes of escalation and leading supplier performance reviews against KPIs.
· Project management Responsible for delivery a portfolio of specific projects, tracking dependencies and ensuring risks are managed effectively to ensure these deliver as required.Contribute towards the development of the overall strategy and plan for IT and digital for Frimley including opportunities to identify new solutions to meet requirements and drive value for money, innovation and alignment with the resident facing workstreams.
Working for our organisation
NHS Frimley Integrated Care Board was formed on 1 July 2022 under the Health and Care Act 2022, replacing NHS Frimley Clinical Commissioning Group.
The ICB is the new statutory NHS organisation responsible for planning and delivering health and care services. It will work collaboratively with partner organisations including the voluntary, community and social enterprise sector, people and communities across the Frimley Health and Care Integrated Care System (ICS).
We value and promote diversity and are committed to equality of opportunity for all. We believe that the best employers are those that reflect the communities they serve. We want to increase the diversity of our NHS leadership and particularly encourage applications from women, people from Black, Asian and Minority Ethnic communities, LGBT communities, younger candidates and from people with lived experience of disability, who we know are all under-represented in these important roles.
We are committed to delivering a trustworthy, flexible and responsible staff culture.
Benefits include:
· Fringe HCAS payment
· NHS Pension Scheme
· Agile Working; currently 1 day a fortnight office based.
Supportive team, flexible working arrangements and access to NHS leadership development and training opportunities
Detailed job description and main responsibilities
Qualifications & Knowledge
Essential criteria
· Degree level training in an IT, project management or leadership field or equivalent work experience
· Programme and project management qualification (preferably Agile/LEAN/MSP) or equivalent experience.
· Experience of the delivery of complex IT programmes and projects, including business case development through to completion
· Understanding of the requirements of IT and Digital, including NHS strategies and requirements
Skills and experience
Essential criteria
· Evidence of planning and delivering programmes and projects and services on time.
· Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects
· Developed communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level.
· Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation)
· Financial and physical resource management Have responsibility for tracking and reporting on the use of resources and monitoring their implementation from a value for money perspective.
Person specification
Knowledge, Training and Experience
Essential criteria
- Degree level training in an IT, project management or leadership field or equivalent work experience.
- Programme and project management qualification (preferably Agile/LEAN/MSP) or equivalent experience.
- Demonstrated experience of co-ordinating projects in complex and challenging environments and a track record of delivery.
- Deep understanding of the requirements of IT and Digital, including NHS strategies and requirements.
- Experience of developing strategies and plans for complex and ambiguous requirements.
- Programme and project management qualification (preferably Agile/LEAN/MSP) or equivalent experience.
- Evidence of planning and delivering programmes and projects and services on time.
Desirable criteria
- Knowledge of wider NHS Strategies i.e., Long Term Plan, 5 Year GP Forward View.
- Detailed knowledge of IT and Digital in a healthcare setting
Communication Skills
Essential criteria
- Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
- Able to negotiate on difficult and controversial issues including performance and change.
- Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required.
- Experience of creating and giving presentations to a varied group of internal and external stakeholders.
Analytical
Essential criteria
- Problem solving skills and ability to respond to sudden unexpected demands.
- Ability to analyse complex facts and situations and develop a range of options.
- Takes decisions on difficult and contentious issues where there may be a number of courses of action.
- Strategic thinking – ability to anticipate and resolve problems before they arise.
Planning Skills
Essential criteria
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
- Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects.
- Ability to step outside of organisational boundaries and see the system through different perspectives.
Desirable criteria
- Experience of using Agile or LEAN methodologies; Design Thinking, Sprint and SCRUM and apply to live system issues.
Management Skills
Essential criteria
- Must be able to prioritise own work effectively.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Gurpreet Mangat
- Job title
- Associate Director of Digital Primary Care
- Email address
- [email protected]
- Telephone number
- 07428 012 346
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