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Job overview

This role is 30h/ week; either 5X shorter days or 4X standard working days per weeks. It would be suitable for someone who is looking to work around school hours or looking to work slightly less than a standard working week. 

Surrey Heartlands LMNS brings together service users, commissioners, providers and other local partners to implement the transformation of local maternity and neonatal services on behalf of the ICS. Alongside this, the Local Maternity and Neonatal System (LMNS) is required to oversee the quality of services, ensuring that an understanding of quality informs transformation, and build a culture of learning and continuous improvement across organisational boundaries.

The focus of the role is to support the LMNS with professional and courteous administrative and business coordination.

The post holder will require excellent administrative, IT, written and verbal communication skills, with the ability to prioritise and multi-tasks.  

The is a hybrid role and we require the successful candidate to attend face-to-face meetings across Surrey Heartlands, on average once a week, which is non-negotiable; We offer office locations across Surrey Heartlands and the successful post holder may choose a base closest to their home address.

NO AGENCY RECRUITERS PLEASE. Previous applicants need not apply

Main duties of the job

Provide a full range of secretarial/administrative support to members of the senior management and wider Team for the Local Maternity Neonatal System (LMNS).

Undertake provision and co-ordination of administrative and secretarial services; including for example, complex diary management, preparing meeting agendas, minute taking, and appropriate follow-up action/s as required. Supporting the LMNS with project administration for working groups and Boards, gathering information including completing assigned actions. 

Communicate effectively with staff of all levels throughout the ICB, Trusts, the wider healthcare community, clinicians, external organisations and the public.  This includes verbal, written and electronic media. 

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role.  The job holder will carry out any other duties as may reasonably be required by their line manager. 

Working for our organisation

Surrey Heartlands is a partnership of organisations working together - with staff, patients, their carers, families, and the public - to support people to live healthier lives. Surrey Heartlands developed into an Integrated Care Board (ICB) since July 2022, working through 4 Integrated, dynamic, and sustainable place-based partnerships (our Places), each working together to deliver a shared vision across Surrey.

The 4 Place partnerships are known as:

North West Surrey Alliance

Guildford and Waverley Alliance

Surrey Downs Health and Care

East Surrey Place

We have an ambitious vision for transformation and continuous improvement of health and care across our footprint and to deliver our objectives we need a team of capable, collaborative professionals who share the same vision. We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers better patient outcomes.

We welcome all applications, especially those from underrepresented communities, including people with a disability, and those from Black, Asian and Minority Ethnic (BAME) backgrounds.

We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We welcome all applications, especially those from underrepresented communities, including people with a disability, and those from Black, Asian and Minority Ethnic (BAME) backgrounds.

We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

As part of the organisation’s commitment to achieving equality of opportunity for all staff, Surrey Heartlands ICB will consider all requests for flexible working on hiring. For most roles, the following types of flexibility are usually possible: flexible hours, compressed hours, part-time hours and/or job-sharing, and homeworking.

Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.

In accordance with the Rehabilitation of Offenders Act 1974, Surrey Heartlands Integrated Care Board will not discriminate against or dismiss the applications of candidates with spent convictions for posts which are not exempt from this legislation.