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Job overview

Responsible for supporting  the Senior Contracts Managers, in the management of a range of contracts including but not limited to; Acute, Non-Clinical, Community Services, Mental Health Services, Any Qualified Providers and Voluntary Sector Providers (list is not exhaustive) commissioned by NHS Surrey Heartlands ICB. The post holder will directly manage an agreed portfolio of contracts across the spectrum as outlined above.

The right candidate will be able to communicate in a politically sensitive environment and able to develop and build successful relationships with both our providers and internal colleagues. The candidate will have experience managing a portfolio of contracts (or equivelant) and be able to prioritse work effectively in a fast paced environment. 

The candidate will have a good understanding of the health and social care system and how the ICB integrates with system partners. They will also have understanding of NHS Commissioning cycle and the contract management process.  

Whilst the position is predominately home-based there is an expectation that the post holder will attend an agreed SH office setting, on a regular basis, for face-to-face meetings and team working opportunities. This requirement is anticipated to be at least weekly.

Interviews will be face to face and is expected to take place on Wednesday 30th October at Dukes Court in Woking. 

Main duties of the job

The post holder will be responsible for:- 

• Supporting the role and function of the Senior Contracts Manager(s) 

• Directly managing a portfolio of contracts to be defined

• Developing effective working relationships between internal functional support and business partnering teams and colleagues working within Place Based Teams and partner organisations to ensure that the implications of commissioning decisions are appropriately reflected in contracts and agreements and that the performance and contract management of such agreements is robust and cohesive. 

• Contribute to the development of service specifications and contribute to the development and redesign of care pathways to ensure services commissioned provide quality and value for money.

• Identify and manage the budgetary implications of activity.

• Manage and proactively promote relationships with key stakeholders. 

• To coordinate inputs from Surrey Heartlands ICB Teams and Service Leads into contracts hosted by other (external to Surrey Heartlands) ICBs or organisational bodies on our behalf and acting as the ICB representative where required 

• working flexibly to support the wider contracts team as required.

Working for our organisation

Surrey Heartlands is a partnership of organisations working together - with staff, patients, their carers, families, and the public - to support people to live healthier lives. Surrey Heartlands developed into an Integrated Care Board (ICB) since July 2022, working through 4 Integrated, dynamic, and sustainable place-based partnerships (our Places), each working together to deliver a shared vision across Surrey.

The 4 Place partnerships are known as:

North West Surrey Alliance

Guildford and Waverley Alliance

Surrey Downs Health and Care

East Surrey Place

We have an ambitious vision for transformation and continuous improvement of health and care across our footprint and to deliver our objectives we need a team of capable, collaborative professionals who share the same vision. We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers better patient outcomes.

We welcome all applications, especially those from underrepresented communities, including people with a disability, and those from Black, Asian and Minority Ethnic (BAME) backgrounds.

We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We welcome all applications, especially those from underrepresented communities, including people with a disability, and those from Black, Asian and Minority Ethnic (BAME) backgrounds.

We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

As part of the organisation’s commitment to achieving equality of opportunity for all staff, Surrey Heartlands ICB will consider all requests for flexible working on hiring. For most roles, the following types of flexibility are usually possible: flexible hours, compressed hours, part-time hours and/or job-sharing, and homeworking.

Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.

In accordance with the Rehabilitation of Offenders Act 1974, Surrey Heartlands Integrated Care Board will not discriminate against or dismiss the applications of candidates with spent convictions for posts which are not exempt from this legislation.