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Job overview

NHS Surrey Heartlands works in partnership with local health and care organisations – along with staff, patients, their carers, families, and the public - to support people to live healthier lives. We have an ambitious vision for transformation and continuous improvement of health and care across our footprint, supporting the overall objectives of our wider integrated care system; to improve outcomes in population health and healthcare; tackle inequalities in outcomes, experience and access; enhance productivity and value for money and support broader social and economic development in their area.

To deliver our objectives we need a team of talented, collaborative professionals who share the same vision and are passionate about what they do.

The post is suitable for Agile working. The successful post holder may choose a base closest to their home address.

Main duties of the job

• To analyse, develop, interpret and present information to a high standard, and support the Digital Delivery Manager in promoting the use and understanding of information provided.

• To be familiar with and comply with all NHS Surrey Heartlands ICB policies, processes and procedures across the full range of your duties including but not limited to HR, financial and professional policies for performance and information team.

• To ensure that all parts of the services performed by the post holder employ good professional and business standards and any other agreed standards.

• To monitor and investigate data quality issues, ensuring problems are brought to the attention of the appropriate manager.

• Carry out timely and accurate information analysis and reporting on agreed areas of portfolio.

• Select and use the most appropriate tools and techniques to support the planning, analysis development, testing, implementation and improvement of systems and services within a project.

• Identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes.
• Help the team to decide the best approach and to manage and visualise outcomes, prioritise work and adhere to agreed minimum viable product (MVP), priorities and scope.
• Develop the business analysis community by sharing best practice and mentoring others.

Working for our organisation

Surrey Heartlands is a partnership of organisations working together - with staff, patients, their carers, families, and the public - to support people to live healthier lives. Surrey Heartlands developed into an Integrated Care Board (ICB) since July 2022, working through 4 Integrated, dynamic, and sustainable place-based partnerships (our Places), each working together to deliver a shared vision across Surrey.

The 4 Place partnerships are known as:

North West Surrey Alliance

Guildford and Waverley Alliance

Surrey Downs Health and Care

East Surrey Place

We have an ambitious vision for transformation and continuous improvement of health and care across our footprint and to deliver our objectives we need a team of capable, collaborative professionals who share the same vision. We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers better patient outcomes.

We welcome all applications, especially those from underrepresented communities, including people with a disability, and those from Black, Asian and Minority Ethnic (BAME) backgrounds.

We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We welcome all applications, especially those from underrepresented communities, including people with a disability, and those from Black, Asian and Minority Ethnic (BAME) backgrounds.

We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

As part of the organisation’s commitment to achieving equality of opportunity for all staff, Surrey Heartlands ICB will consider all requests for flexible working on hiring. For most roles, the following types of flexibility are usually possible: flexible hours, compressed hours, part-time hours and/or job-sharing, and homeworking.

Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.

In accordance with the Rehabilitation of Offenders Act 1974, Surrey Heartlands Integrated Care Board will not discriminate against or dismiss the applications of candidates with spent convictions for posts which are not exempt from this legislation.