Job summary
- Main area
- Health Care Support Worker
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 130-ACS159-0724
- Employer
- Swansea Bay University Health Board
- Employer type
- NHS
- Site
- Rowan House
- Town
- Cardiff
- Salary
- £23,159 - £24,701 per annum
- Salary period
- Yearly
- Closing
- 07/07/2024 23:59
Employer heading
Healthcare Support Worker
Band 3
Welcome to Swansea Bay University Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.
Swansea Bay University Health Board reserve the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.
Prior consideration for this vacancy will be given to staff currently awaiting redeployment and we therefore reserve the right to withdraw this advert at any stage.
Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until the annual pay uplift for 2024/25 is confirmed.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job overview
We are seeking a dynamic, highly motivated person with experience of working with people with learning disabilities, mental health issues. Previous experience in a similar area of work will be beneficial, with knowledge and experience of implementing positive behaviour support (PBS) with individuals who may present with complex Behaviours that challenge.
Rowan House is an 8 bed assessment and treatment unit. The team comprises of a unit manager, deputy manager, registered nurses and health care support workers.
Main duties of the job
The ideal candidate will have excellent communication skills, a positive attitude to working with people with challenging behaviour and experience of working effectively within a multi-disciplinary environment.
Candidates must be able to demonstrate the ability to work positively with service users and the ability to develop therapeutic relationships. Candidates would assist in the provision of both personal and health care, contributing to comprehensive treatment plans for each individual.
Candidates must also be able to demonstrate commitment to developing their skills.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
In return the health board can offer high quality, purpose built working environment, support and training and opportunities for professional development. All staff will be offered the opportunity to achieve nationally recognized qualifications developed to meet the training needs of staff working with people with challenging behaviour.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person specification
Qualifications and/or Knowledge
Essential criteria
- Minimum of Qualification Credit Framework – QCF Level 3 (formerly NVQ Level 3) in Health or willingness to complete in agreed timeframe.
- Evidence of maintaining their personal development.
- Demonstrates an understanding of the scope of the role in the context of the nursing team.
- Knowledge and understanding of the Code of Conduct for Healthcare Support Workers in Wales.
- Knowledge of the fundamentals aspects of care and the importance of the promotion of health and wellbeing.
- Understanding of basic physiology, e.g. normal vital signs, fluid balance, nutritional requirements.
- Understands the principles of confidentiality .
- Understands the principles of consent prior to undertaking care.
- Understands the principles of Safeguarding adults/children to keep patients within their care safe.
- Understanding of when to seek advice and escalate to the appropriate registered professional for expert help and advice.
- Understanding of the Health Board’s Values and Behaviour Framework.
Desirable criteria
- Qualification Credit Framework – QCF Level 3 (formerly NVQ Level 3).
- Evidence attendance at courses / study days pertinent to speciality.
- Understanding of caring for individuals with particular conditions; for example dementia, mental illness, learning disabilities relevant to area of practice.
Experience
Essential criteria
- Significant experience of working as a Healthcare Assistant.
Desirable criteria
- Previous relevant experience in specialty.
Values
Essential criteria
- Shows empathy and compassion towards others – a natural disposition to put yourself in someone else’s shoes. Sees and treats others as individuals (patient, families, and colleagues) and treats people with dignity and respect.
- Shows resilience, adaptability and flexible approach as situations arise and positivity when times are tough.
- Shows respect for others’ views and appreciate others’ inputs and encourage colleagues to display our values.
- Motivated to use initiative to recognise problems and seek solutions whilst understanding the importance of empowering and enabling others (patients, families, colleagues).
- Friendly and helpful disposition, awareness of how our own and others’ behaviours impact on people’s experiences and the organisation’s reputation.
- Willing to seek out learning, give and accept constructive feedback and committed to continuous improvement.
Other
Essential criteria
- Able to participate with a rotating shift pattern.
- Excellent timekeeping and a flexible approach to work.
- Committed work attitude.
Desirable criteria
- Ability to speak Welsh.
Aptitude and Abilities
Essential criteria
- Caring, compassionate attitude to patients and clients.
- Able to communicate effectively with patients/relatives and carers and all members of the multi-disciplinary team.
- Able to undertake specific procedures involving physical skills commensurate with practice area e.g. recording of vital signs, venepuncture.
- Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team.
- Able to organise self and others to achieve delegated task.
- Able to effectively and appropriately escalate concerns to reduce risk and promote patient safety.
- Ability to deal with non-routine and unpredictable nature of the workload, prioritise workload and individual patient contact.
Desirable criteria
- Customer care skills.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Suzanne Hawkins
- Job title
- Unit Manager
- Email address
- [email protected]
- Telephone number
- 02920 555464
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