Job summary
- Main area
- Radiology Clerical Officer
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Some weekend day shifts)
- Job ref
- 130-AC260-0624
- Employer
- Swansea Bay University Health Board
- Employer type
- NHS
- Site
- Neath Port Talbot Hospital
- Town
- Port Talbot
- Salary
- £23,159-£24,701
- Closing
- 09/07/2024 23:59
Employer heading
Radiology Clerical Officer
Band 3
Welcome to Swansea Bay University Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.
Swansea Bay University Health Board reserve the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.
Prior consideration for this vacancy will be given to staff currently awaiting redeployment and we therefore reserve the right to withdraw this advert at any stage.
Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until the annual pay uplift for 2024/25 is confirmed.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job overview
The post holder will coordinate the administration of the radiology sub departments.
Provide supervisory support to clerical officers within the Radiology Department.
Duties will be allocated by the Radiology Office Manager/Admin Manager.
The post holder will work within the General Radiology Office, Ultrasound Department, CT Department, MRI Department or other Sub Departments.
Co ordinate modality led waiting list and track reporting of patients examinations in their modality.
The post holder will be responsible for supporting core services plus the daily supervision and training of band 2 clerical staff in each of the areas identified.
They will also participate on a rota to work Bank Holidays and cover some out of hours service.
Main duties of the job
Responsible for the management of their own workload.
Act as the supervisor and lead trainer for reception staff in radiology sub departments and modalities.
Maintain the smooth running of the office systems.
Monitor workload to ensure deadline are met and work output is accurate.
Provide reception services to patients and service users.
Provide advice and guidance to patients careers and relatives regarding their requirements
Perform administrative functions to support all imaging services including an understanding of the patient's clinical requirements.
Responding to complex e-mail and telephone enquiries as escalated by the clerical officers.
Supervision and training of band 2 clerical staff in areas identified above.
Perform PDRs on Band 2 staff.
Work as part of a multidisciplinary team ensuring flexibility and maintenance of the service.
Promoting good patient experience within Radiology.
Managing administrative non routine issues as escalated by clerical officers.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Keyboard, IT and organisational skills
Essential criteria
- Keyboard, IT and organisational skills
A Levels or equivalent Numeracy and literacy skills.
Essential criteria
- Previous experience of NHS clerical duties
- Demonstrate Keyboard & IT skills
- Demonstrate Interpersonal & Communication skills
- Demonstrate ability to follow appropriate Policies and Procedures
Desirable criteria
- Clerical Employment
- Education equivalent to A level
- Interpersonal skills
- Adherence to Policies and Procedures
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Mrs Angela Howells
- Job title
- Office Manager
- Email address
- [email protected]
- Telephone number
- 01639 862131
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