Job summary
Employer heading
Osteoporosis Clerical Officer
Band 2
Welcome to Swansea Bay University Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.
Swansea Bay University Health Board reserve the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.
Prior consideration for this vacancy will be given to staff currently awaiting redeployment and we therefore reserve the right to withdraw this advert at any stage.
The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2024/2025 and will be implemented in November 2024 backdated to 1st April 2024 where applicable.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job overview
An exciting and unique opportunity has arisen for a friendly, hardworking and experienced Clerical Officer to join our Rheumatology Team. We are looking for an enthusiastic and well-motivated individual with good communication, organisation and interpersonal skills, with the ability to work as part of a team and on their own initiative; you will provide vital administrative support for the Osteoporosis Clinical Nurse Specialist and Consultants.
The ideal candidates will have previous clerical experience with a high level of computer literacy and will be able to deal effectively with prioritising workload and deadlines. The post holder must be able to work with discretion and maintain confidentiality at all times.
The post will be on a permanent basis working 22.5 hours per week. Work schedule can be discussed on appointment.
Main duties of the job
To work as a member of the Rheumatology/ Osteoporosis team providing efficient and effective administration and secretarial support for the Rheumatology clinical services
The Clerical officer will maintain a close working relationship with the Directorate Service Manager and Consultants as well as other medical, admin and nursing staff within the service.
The Clerical officer will be expected to routinely monitor and validate the osteoporosis/dexa waiting times, escalating issues and concerns to the Directorate Service Manager as necessary. General administration duties such as dealing with patient/colleague queries, outpatient booking and planning and data collection will be part of this role. Typing of outpatient clinic letters, printing of dexa reports and entering referrals onto WPAS will also be part of this role.
The post holder will be expected to manage their own workload and therefore act independently.
This post will be worked across sites to ensure the service’s needs are met.
Working for our organisation
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply
Person specification
Qualification & Knowledge
Essential criteria
- 5 GCSEs or equivalent experience, Grade C or above
- Level 2 or equivalent demonstrable experience/ knowledge in Business Administration or similar
Desirable criteria
- ECDL or equivalent experience and/or qualifications
- Customer Service qualification L2
Experience
Essential criteria
- Experience of working in an administrative/ office environment
Aptitude & Abilities
Essential criteria
- Excellent verbal & written communication skills
- Ability to work to meet deadlines
- Ability to prioritise
- Ability to use MS Office & virtual platforms
Desirable criteria
- Welsh speaker (Level 1)
Other
Essential criteria
- Ability to travel within geographical area to meet business needs
- Able to work hours flexibly
- Good organisational skills
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Paula Phillips
- Job title
- Service Manager
- Email address
- [email protected]
- Telephone number
- 01639 862804
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