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Job summary

Main area
Service Managers
Grade
Band 7
Contract
There are Permanent & Secondment posts available
Hours
Full time - 37.5 hours per week
Job ref
130-AC254-0624
Employer
Swansea Bay University Health Board
Employer type
NHS
Site
Morriston Hospital
Town
Swansea
Salary
£44,398 - £50,807 per annum
Salary period
Yearly
Closing
07/07/2024 23:59

Employer heading

Swansea Bay University Health Board logo

Service Manager

Band 7

Welcome to Swansea Bay University Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.    


Swansea Bay University Health Board reserve the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.

Prior consideration for this vacancy will be given to staff currently awaiting redeployment and we therefore reserve the right to withdraw this advert at any stage.

Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the  living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until  the annual pay uplift for 2024/25 is confirmed.


Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.


 

Job overview

It’s an exciting time to come and join Morriston Service Group as Service Manager, supporting the great work we are doing to become a high quality organisation that provides excellent care to patients.

We are currently looking to recruit a talented and highly motivated Service Manager with a number of opportunities across our divisions. As a Service Manager the post holder will support the Directorate Manager by providing operational management and business development of designated clinical speciality services within the Directorate/Division.

The post holder will provide timely, efficient and effective operational management support to the Directorate Manager and the speciality leads to ensure that services are responsive and provided to the highest clinical and performance standards.

Main duties of the job

The post holder will also support developing and implementing projects and business cases to improve cost, service delivery and patient experience to the key speciality areas and will ensure continuous improvement of performance and quality targets.

We have vacancies within the below areas; if you apply for this vacancy and have a particular interest in any of the below areas, can you please indicate within your application form which areas are of interest to you.

The below vacancies are a mixture of secondment and permanent. Secondment positions may go permanent at the end of the secondment period.

·         Hospital Operations, Discharge, EPRR (Secondment 12 months)

·         Acute Emergency Care (ED, MIU Services) (Secondment 6 months)

·         Acute Emergency Care (AMU, SDEC) (Secondment 12 months)

·         Medicine (Neurology & Stroke) (Permanent)

·         Pathology – Laboratory Medicine and Cellular Pathology (Permanent)

        On behalf of the Directorate Manager the post holder is responsible for the day to day operational issues within designated area of responsibility to ensure the Service Group delivers on its key targets and priorities in a safe, sustainable and effective environment.

Working for our organisation

We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board. 

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.

There are also apprenticeships, work placements and volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

Person specification

Qualifications

Essential criteria
  • Recognised management qualification
  • Educated to Masters level or equivalent experience
  • Service Improvement qualification (Bronze)
Desirable criteria
  • Service Improvement Qualification (silver)

Knowledge

Essential criteria
  • Supervisory experience.
  • Knowledge of effective operational management.
  • Knowledge change and development.
Desirable criteria
  • Proven track record of effective operational delivery.
  • Evidence of implementation service changes and developments to ensure that legal, professional and service requirements are met.
  • Ability to work autonomously and equally effectively as part of a team.
  • Evidence of managing change and service planning capabilities.

Experience

Essential criteria
  • Supervisory experience
Desirable criteria
  • Evidence of managing change and service planning capabilities
  • Previous experience of managing a department/ group of staff

Skills

Essential criteria
  • Full range of IT skills.
  • Excellent communication organisational skills.
  • Ability to manage, motivate and develop team working.
  • Excellent interpersonal and leadership qualities.
  • Ability to plan and prioritise.
  • Self Study and development.
  • Ability to concentrate frequently when under pressure and subject to interruptions.
  • Innovative and well organised.

Skills Abilities

Essential criteria
  • Highly motivated and committed to the service.
  • Ability to manage under pressure and multi task to achieve objectives.
  • Good verbal and written skills.
  • Ability to listen.

Other

Essential criteria
  • Special requirements to perform in the role e.g. Ability to travel within geographical area.
  • Able to work hours flexibly. Anything else not covered above.

Employer certification / accreditation badges

Apprenticeships logoStonewall Health ChampionsStop Smoking Wales is the NHS Smoking Cessation Service in WalesStonewall Hyrwyddwr Amrywiaeth Diversity ChampionDisability confident employerEmployer pledge demonstrating a commitment to change how we think and act about mental healthEmployer pledge demonstrating a commitment to change how we think and act about mental healthCore principles

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Shirley Hoskins
Job title
Interim Divisional Manager
Email address
[email protected]
Additional information

To discuss the posts within - Neuro, Stroke, Diabetes/Endo please contact 

Claire Thomas - [email protected]

To discuss the post within Pathology - please contact 

Elizabeth Humphries - [email protected]  

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