Job summary
- Main area
- Clinical Assistant-Podiatry & Orthotic Services
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday to Friday)
- Job ref
- 130-ACS121-0524-A
- Employer
- Swansea Bay University Health Board
- Employer type
- NHS
- Site
- Podiatry Clinic sites across Swansea Bay Health Board
- Town
- Swansea/Neath Port Talbot
- Salary
- £22,720 per annum
- Salary period
- Yearly
- Closing
- 15/07/2024 23:59
Employer heading
Clinical Assistant - Podiatry & Orthotic Services
Band 2
Welcome to Swansea Bay University Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.
Swansea Bay University Health Board reserve the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.
Prior consideration for this vacancy will be given to staff currently awaiting redeployment and we therefore reserve the right to withdraw this advert at any stage.
Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until the annual pay uplift for 2024/25 is confirmed.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job overview
Are you looking for a blended role in a friendly, innovative department? A clinical assistant post has become available in the Podiatry service to provide efficient and effective support in delivering high quality care and service to patients at Podiatry Clinics within the Swansea and NPT locality.
The post holder will need excellent communication skills, have a positive and flexible approach, be able to adapt to the continuous changes of the service and also enjoy working with patients and as part of a busy administrative and clinical team.
The post is a blend of administration and patient facing roles undertaking a range of duties including administration/clerical/data entry, answering and dealing with patient appointments and other non-clinical enquiries, dealing with enquiries from the general public, departmental and other health and social care staff in a confidential and professional manner. The role also includes assisting podiatrists in a clinical and nail surgery setting and undertaking patient facing tasks, including undertaking diabetic annual review foot screening for patients attending the multi-disciplinary diabetes clinics.
For further information, please contact Kelly John, Business Support Manager on [email protected] or by telephone on 07977347469
Main duties of the job
The Clinical Assistant will work at all times under the delegation of a Podiatrist in the delivery of person centred care for patients attending the Podiatry Clinic sites across the Health Board and will;
Use excellent communication skills, the ability to work as part of a team to provide quality care to patients who attend the Podiatry Clinics across Podiatry sites within the Health Board when required to meet the service needs.
Provide a range of duties including administration/clerical/data entry support to the Podiatrists, answering and dealing with patient appointment and other non-clinical enquiries and dealing with enquiries from the general public, departmental and other health and social care staff
Provide practical assistance to patients attending the Podiatry Clinics such as undertaking patient observations including blood glucose, blood pressure readings when required and undertaking diabetic annual review foot screening for patients attending the diabetes clinics.
Working for our organisation
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Person specification
Qualifications and/or Knowledge
Essential criteria
- Minimum of Qualification Credit Framework - QCF Level 2 (formally NVQ Level 2) in Health/ & willingness to complete QCF qualification within agreed timeframe
- Good Level of General Education with GCSE passes or equivalent
- Willing to undertake further learning specific to role
- Evidence of maintaining own personal development
Desirable criteria
- Qualification Credit Framework - QCF Level 2 (formally NVQ Level 2) in Health
- Understands the principles of confidentiality
- Demonstrates an understanding of the scope of the role within a team
- Understands the principles of consent prior to undertaking care
- Understands the principles of Safeguarding adults/children to keep patients within their care safe
- Understanding of when to seek advice and escalate to the appropriate registered professional for expert help and advice
Experience
Essential criteria
- Experience of working/caring in a health or social care environment
Values
Essential criteria
- Can demonstrate SBU values
Other
Essential criteria
- Flexible approach to work.
- Committed work attitude
- Good keyboard and computer skills
- Ability to travel between sites to meet the business needs
Aptitude and Abilities
Essential criteria
- Caring, compassionate attitude to patients, families and carers
- Able to communicate effectively with patients, families and carers and all members of the multi-disciplinary team
- Able to undertake specific procedures involving physical skills commensurate with practice area
- Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team.
- Able to organise self and others to achieve delegated task
- Able to effectively and appropriately escalate concerns to reduce risk and promote patient safety.
- Ability to deal with non-routine and unpredictable nature of the workload and individual patient contact.
Desirable criteria
- Ability to speak Welsh
- Customer care skills
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Kelly John
- Job title
- Business Support Manager
- Email address
- [email protected]
- Telephone number
- 07977347469
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