Detailed job description and main responsibilities

Be a fully engaged member of the Occupational Therapy/Physiotherapy/ Dietetics CYP Adferiad service  and multidisciplinary team providing a service to 
the specific clinical area. 
Undertake assessment and intervention programmes with clients as delegated by an occupational 
therapist/physiotherapist underpinned by appropriate experience/knowledge. 
Take responsibility for implementing and managing aspects of the assessment and the care and treatment programme as 
delegated by the Occupational Therapist/Physio therapist in line with service protocol and frameworks
Promote independence, health, well-being and safety within the community and inpatient settings adapting the client’s 
social and physical environment to support the individual’s optimum functioning. 
Maintain clinical records (paper and electronic) and report accurately to other professionals
Carry out routine administrative duties as per departmental protocols
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Provide effective listening & communication in the management of situations where there may be barriers to 
understanding e.g. confusion, hearing deficit, speech problems, anxiety or where the atmosphere is highly emotive and 
potentially distressing.
Persuade, guide and encourage clients to comply with their Therapy programme.
Monitor client’s activity and report any problems or concerns to the clients Therapist accurately and in a timely manner.
Understand the need for confidentiality.

Complete relevant referrals to other agencies to meet ongoing needs of clients post intervention under the direction of 
the supervising Occupational Therapist
To provide concise verbal reports at relevant team meetings, care planning meetings or ward rounds at the request of the 
supervising Occupational Therapist
Ensure records/documentation are maintained to required standard and report accurately when providing feedback to 
others.
Ensure that communications on all platforms including social media are always professional, comply with GDPR, 
professional, HB and departmental standards/policies.
Support service users to feedback their experience to the relevant channels to improve patient outcomes.





Responsible for organising and planning delegated tasks to meet service and clients needs/priorities. 
Liaise closely with multi-disciplinary and/or multi-agency teams to update and report on any changes in the client’s condition 
and aid modification of the treatment programme by the Therapist

Responsible for making it known to senior staff any deficiencies in working conditions, procedures or equipment that may 
constitute a hazard to clients or staff and ensure adequate precautions are instigated.
Participate in the dissemination and sharing of information and skills with students and other staff contributing to the induction 
process
Contribute to departmental, professional and clinical audits as required

Clinical
Support the Occupational Therapist/Physiotherapist and team members in the delivery of an effective and efficient Therapy 
service within the hospital setting, community, patients home, schools and out-patient settings.

Administer a predetermined Therapy Programme to clients without direct supervision from a therapist either on a 1:1 basis or 
within a group, utilising and developing skills and techniques e.g. exercise plans, personal care activities, domestic tasks, 
relaxation techniques. This may take place within the hospital setting, community, patients home, schools and out-patient 
settings
Responsible for organizing and planning caseload delegated from the therapist, organizing clinical/non clinical time in the most 
effective way, fitting in with service needs.

Interact with patients and carers and facilitate compliance to therapy through functional and leisure activities
Signpost as relevant to the appropriate advice, information or services
Undertake comprehensive risk assessment of the client, their needs and their environment, to manage and reduce risk and 
implement control measures as per competency 





Ensure timely accurate electronic records, statistics, booking appointments and data collection as appropriate
Professional
Demonstrate an understanding of clinical governance and show an awareness of implications for self, clients and colleagues. 
Plan and prioritise own workload in accordance with Occupational Therapy/Physiotherapy Codes of Conduct for support staff 
and the Code of Conduct for Health Care Support Workers in Wales
Exercise good personal time management for completion of allocated workload
Positively promote the service provided to service users and other colleagues and contribute to their development
To be responsible for ensuring own continued professional development, and maintain written portfolio. CPD activities to 
include: Participation in Agored qualifications required for role, In Service Training Programme and competency framework
Participate in clinical governance activities within the department; this may include supporting some audit and research 
activities.

Service Delivery 
Follow Health Board, Directorate, Occupational Therapy/Physiotherapy Service and professional standards, policies, protocols 
and guidelines
Aware of all relevant risk assessments and adhere to control measures and safe systems of working.
Participation in standard setting and updating department resources, teaching packs and audio-visual aids in conjunction with 
colleagues 
Assist in clerical support by typing, filing, photocopying, ordering and obtaining patient medical notes and maintain an efficient 
filing and retrieval system for all information


Adhere to the service’s Lone Working Policy when working in the community. To work alone i.e. without another member of 
the team, when appropriate, this will occur on a daily basis
Attend Occupational Therapy/Physiotherapy Service meetings as directed to facilitate communication/governance/ safe and 
effective service delivery and contribute to the personal and professional growth of the service.


Where appropriate record and monitor equipment on loan, in accordance with Health Board and Therapy guidelines.
Where relevant liaise with Community Equipment Service regarding delays in supply or outstanding items of equipment at the 
request of the Therapist.
Ensure that assessment equipment is cleaned and maintained in line with service policy and health and safety requirements.
Ensure that faulty equipment is immediately removed from use and is reported to line manager as per service policy.
Undertake delegated administrative duties to contribute to the safe and effective running of the service as delegated by the 
registered Therapy staff including routine ordering of stock, stock control procedures, advising on available resources and 
booking patient appointments 
Exercise good personal time management, punctuality and consistent reliable attendance