Job summary
- Main area
- Admin and Clerical
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 297-6217931-A
- Employer
- Gateshead Health NHS Foundation Trust
- Employer type
- NHS
- Site
- QEH Gateshead
- Town
- Gateshead
- Salary
- £22,816 - £24,336 per annum
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading
Junior Team Lead Administration
NHS AfC: Band 3
In the event of excessive applications being received this vacancy may close earlier than the stated closing date, you are encouraged to submit your application as soon as possible
IMPORTANT NOTE ON COMPLETION OF REFERENCE SECTION OF APPLICATION FORM
All references from current and previous employers will be sought and MUST cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Where possible this should be from two separate employers. Failure to complete this section may result in your application not being processed.
PLEASE NOTE it is a requirement of this Trust that all successful applicants pay for their DBS certificate if a check is required for the post. This will be done through deduction from your monthly pay over a maximum of three months. It is also a requirement that all successful applicants register or are registered with the DBS update service where a DBS is required.
All new entrants to the NHS will be appointed on the minimum of the pay scale in line with Terms & Conditions.
Job overview
Due to the development and expansion of our services to provide a 7 days service we wish to recruit enthusiastic and motivated individuals to our Radiology Administration Team.
The post holder will have knowledge of Radiology services, and will have excellent communication, interpersonal and organisational skills to ensure they can work effectively within the multi-disciplinary team to ensure Radiology continues to provide a high quality service to all its users.
They must also be able to show a willingness and ability to support other team member and adapt to changes in the service needs.
Previous applicants need not apply.
Secondments will be considered.
Main duties of the job
The main duties covered in the role include:
- Supporting the day to day supervision of the Radiology Administration Team
- Supporting the induction of new staff to the Radiology Administration Team
- Working closely with the Administration and Waiting list manager, Deputy Managers and Senior Team Leads to actively manage capacity and demand within all of the Radiology modalities
- Support the management and supervision of cancer pathways within Radiology.
- Liaising with internal departments to assist the Trust with long waiters on RTT pathways
- Support the line management of Band 2 staff within the Radiology Administration Team
Working for our organisation
Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.
Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.
We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.
Our values should be the ‘golden thread’ which runs through everything we do – they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement.
We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women’s Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.
The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our ‘Balance’ programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.
Detailed job description and main responsibilities
Please refer to the Job Description for full details of responsibilities, along with the essential and desirable person specification for this post.
Person specification
Qualifications
Essential criteria
- at least 5 GCSE (or equivalent) including Maths and English
- NVQ 2 business and Admin or willingness to work towards
skills and knowledge
Essential criteria
- working knowledge of windows and microsoft outlook, word, excel and power point
- Good Telephone Manner
- Good organisational skills
- ability to work effectively without direct supervision and also within a team
- ability to cope with a workload with multiple interruptions, unpredictable patient and colleague routine demands
- ability to work under pressure
Desirable criteria
- working knowledge of diagnostic targets
- ability to communicate with staff at all levels
- Recent experience of Radiology systems RIS and PACS and Trust patient Admin System (careflow)
Experience and other
Essential criteria
- Experience of supervising and training a team including the ability to lead and motivate staffteam members
- Ability to make accurate unsupervised judgements
- able to work flexibly within core hours 8-8 7 days a week.
Desirable criteria
- Previous admin experience in a healthcare setting
- Experience of planning staff rotas
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Tilly Leckenby
- Job title
- Radiology Administration and Waiting List Manager
- Email address
- [email protected]
- Telephone number
- 01914453430
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