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Trosolwg o'r swydd

To provide a high quality Administration service to the Out-patients department. To serve and support all patient attending for an outpatient appointment.

Please note the Trust is not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. You are requested to consider this when making your application. Please visit Gov.UK for further information.

Prif ddyletswyddau'r swydd

• Arriving and booking of patient’s appointments for their outpatient attendance at various locations around the Trust including offsite and that all patients  personal data is correct on all systems that we manage.
• Ensuring outcomes, procedure coding and DNA and managed correctly and proactively as per policy.

•  Workload is  prioritised by the team leads and  tasks are directed  accordingly to staff in order to meet needs of the outpatient’s service
• Ensure clinics are set up with the record and the clinic slip or  any other correspondence needed for the clinic. Missing records a history sheet and labels will be provided.
• Emails to be monitored and responses for requests of extra clinics are to be highlighted to a senior nurses.
• Ensuring photocopying is readily available and monitored to reduce waste.
• Ensuring Fu appointments are booked correctly selecting the right media type.
• Ensuring   when directed, patients' are placed on a PIFU pathway and into Partial Booking.

Gweithio i'n sefydliad

Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.

Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.

We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.

Our values should be the ‘golden thread’ which runs through everything we do – they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement.

We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women’s Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.

The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our ‘Balance’ programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.