Job summary
- Main area
- Facilities
- Grade
- Band B (£13.39 per hour)
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 263-SOL-FAC-537
- Employer
- NTW Solutions
- Employer type
- NHS
- Site
- St Nicholas Hospital
- Town
- Gosforth
- Salary
- £26,200 per annum
- Salary period
- Yearly
- Closing
- 30/07/2024 23:59
Employer heading
Café Development Officer
Band B (£13.39 per hour)
We are really glad you are thinking of working with us. We provide important services to the NHS and other partners. We have a range of roles and working here is varied and interesting and you can make a positive difference to people’s lives.
Our people are at the absolute heart of what we do and our services are based on having great people work for us. We know from our staff survey that people like working here and people love the friendly and supportive teams we have.
We care about our staff and provide great benefits and have a range of health and wellbeing support available. We strive to be a great and inclusive place to work and having an inclusive workforce is something we are passionate about.
Job overview
An exciting opportunity has arisen for a Café Development Officer to join our Facilities Team at St Nicholas Hospital, Gosforth.
This post will be offered as Full Time, 37.5 hours per week.
Main duties of the job
The café development officer will take our café and hospitality business to the next level. We operate cafés on eight of our main sites across the North East and Cumbria and they provide an important service to NHS staff, patients and visitors alike. The cafés are popular part of the services we provide.
You will work with café staff, supervisors and site managers to improve and develop the offer in our cafés. You will build on the strength of each café and bring improvements individually as well as to the cafés as a whole. You will improve income generation, improve customer service, ensuring health and safety compliance, deliver staff training, and contribute in a variety of ways to improving our business.
You will enjoy working in a fast-paced environment, be organised and resourceful and be able to think strategically whilst having an eye for detail. You will have a clear passion for food and beverage and possess excellent listening, collaboration and facilitation skills. You will be able to bring everyone together whilst ensuring we deliver to the highest standards and achieve the best outcomes for the organisation with patients, staff and visitors at the heart of our decisions.
Working for our organisation
NTW Solutions Limited is proud to provide services to the NHS. We keep hospitals clean and patients fed and we keep buildings running and grounds tidy. Our pharmacy team ensures patients get the medicine they need, and our workforce team recruits people onto the frontline. We transcribe thousands of important medical letters, provide a lease car service to keep people on the move, and ensure suppliers are paid on time.
We are dedicated to being a great inclusive place to work. We provide a wide range of benefits including a good rate of pay and pension and an extensive range of discounts. We care about health and wellbeing and offer a range of support for the people who work here.
We believe everyone has potential and welcome applications from ethnic minorities, those who are LGBTQ+, people with disabilities, anyone who is unemployed or has been out of work for a period of time, or those who have served in our armed forces.
We were set up by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust to provide support services. As a limited company we have built a commercial ethos onto our NHS values and now provide our services to other NHS organisations and beyond.
We make a difference to people’s lives and working here is fulfilling and rewarding. Our social purpose is also driving our plans to become net zero and to tackle discrimination and champion equality. Working here means joining a friendly bunch of people dedicated to supporting better care.
Detailed job description and main responsibilities
Please find attached job description for full details.
Pay: Band B (£13.39 per hour)
We pay 25% enhancement, time and a quarter, on hours worked during a Saturday and Sunday.
We welcome your application.
Please note that all jobs will be appointed on the NTW Solutions Limited terms and conditions (not NHS/A4C terms).
If you currently work for NTW Solutions on AfC terms and and conditions, you will be given the choice to retain these or move onto NTW Solutions terms and conditions. Please note that the above advertised salary will not apply if you choose to remain on AfC. Anyone currently paying into the NHS Pension scheme will be able to retain this.
Person specification
Experience
Essential criteria
- Experience working at a supervisor level or higher in an food and beverage setting.
- Experience of team working to achieve deadlines and objectives.
- Experience of managing own workload and meeting deadlines.
Knowledge and Skills
Essential criteria
- Excellent communication skills with colleagues and internal and external customers.
- Good numeracy skills and an ability to interpret financial data.
- Ability to work alone with minimal supervision and manage own time and workload effectively.
- Proficient IT skills including Microsoft Word and Excel.
- Enthusiastic staff member with ability to motivate and develop staff.
- Effective interpersonal skills.
- You will need to be able to meet the mobility requirements of the post
Education and Qualifications
Essential criteria
- Educated to a good level of GCSE Education.
- Advanced Food Hygiene Certificate or Diploma or will be required to obtain one within first 6 months of appointment.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Robert Bruce
- Job title
- Site Manager
- Email address
- [email protected]
- Telephone number
- 07870366825
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