Crynodeb o'r swydd
- Prif leoliad
- Administration
- Gradd
- Band 3
- Contract
- Parhaol
- Oriau
- Llawnamser - 37.5 awr yr wythnos
- Cyfeirnod y swydd
- 263-CCG24-104-HN-A
- Cyflogwr
- Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
- Math o gyflogwr
- NHS
- Gwefan
- Molineux NHS Centre
- Tref
- Newcastle upon Tyne
- Cyflog
- £22,816 - £24,336 per annum
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 23/07/2024 23:59
Teitl cyflogwr
Administration Officer
Band 3
Hello!
We are so delighted you are considering coming to work with us at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW).
We know the power of looking into an organisation, one you might want to work in, or one where you are going to get help, and being able to say, ‘I’ve seen somewhere I can fit in and be myself.’ We’re on a journey to make the Trust an inclusive employer, representative of the community we serve and we want more of our community to consider applying for jobs with us.
Opportunities for you
Spanning east to west coasts from Northumberland to Cumbria and from the Scottish Borders down to Middlesbrough we’ve got exciting new opportunities available at every level and in every area.
We offer flexible working, helping work fit around family and caring responsibilities, or training and development needs and there’s lots on offer in the way of benefits, such as, lease cars, childcare schemes, staff discounts, season tickets for travel and a cycle to work scheme. All this in a vibrant workplace supported by the following staff networks.
- Cultural diversity staff network
- Disabled staff network
- LGBT+ staff network
We also have a number of staff support groups which are open to any staff to attend. These Include:
- Armed Forces and Veterans Staff Association
- Mind, Health and Wellbeing Community
- Menopause toolkit and cafes and staff carer support group
We offer fantastic personal development opportunities through our Collective Leadership Programme and other Organisational Development initiatives. Whatever you are looking for, you will be joining a supportive, friendly team, offering varied and interesting roles, with opportunities for career progression.
Always improving
CNTW is regulated by the national healthcare regulator, the Care Quality Commission (CQC). Our last two inspections have rated us as an outstanding organisation. We’re always seeking to improve as an organisation. Do you want to be part of that?
Trosolwg o'r swydd
Applications are invited from suitably qualified and experienced administration candidates for Administration Officer positions to work within the Newcastle East Community Treatment Team based at the Molineux NHS Centre, Heaton, Newcastle NE6 1SG.
We have two posts available:-
37.5 hours per week Monday to Friday
36 hours per week Monday to Friday
This is a very busy service and successful post holders will be part of a team of admin which supports the multi-disciplinary clinical team. The post holders must facilitate excellent customer service and be confident in dealing with service users face to face as well as on the telephone and carry out duties as assigned to them by the Administration Team Lead/Administration Manager/Team Manager to ensure a comprehensive, high quality administrative service to the team is provided at all times.
Prif ddyletswyddau'r swydd
Candidates must be able to demonstrate proven experience within the last 12 months in the following skills that are required for this post:
- Experience in a customer/patient focused environment
- Experience working in a secretarial/administration post
- Excellent communication and interpersonal skills
- Fast, accurate typing/keyboard skills
- Minute taking experience
- Diary Management
- A good understanding of inputting data into a database system
- A good working knowledge of Microsoft word/excel/office packages
- Good verbal and written communication skills
- Ability to be self-directed, motivated and be able to contribute positively within a team
- Well organised and structured
- The post holder will be expected to demonstrate flexibility in the role in order to meet the needs of the service
- The post holder must be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to participate on all relevant training courses appropriate to the role
- You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification otherwise you will not be shortlisted
Gweithio i'n sefydliad
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Please find attached job description for full details.
Advertising date : 16th July 2024
Closing date : 23rd July 2024
We welcome your application.
Manyleb y person
Education and Qualification
Meini prawf hanfodol
- NVQ Level 3 or QCF Level 3 in Business Administration (or equivalent)
- Audio Typing qualification or demonstrable equivalent experience
- General level of education to O-Level/ GCSE or equivalent
Meini prawf dymunol
- NVQ Level 3 Level 3 in Customer Care (or equivalent)
Knowledge and Experience
Meini prawf hanfodol
- Knowledge of NHS Policies and Procedures
- Working knowledge of Microsoft applications, including e-mail communication
- Ability to maintain and update Patient Information Systems e.g. RiO
- Good working knowledge of office procedures
- Previous secretarial/clerical experience
- Ability to uphold confidentiality at all times
- Able to prioritise and plan own workload
Meini prawf dymunol
- Experience in processing CPA, Mental Health Act and Safeguarding documentation
- Experience using stock ordering systems and petty cash systems
- Experience of working with medical records filing systems
Skills and Competencies
Meini prawf hanfodol
- Excellent communication and interpersonal skills, both verbal and written
- Minute-taking skills
- Good organisational and planning skills
Meini prawf dymunol
- Shorthand skills
Role/Team specific requirements
Meini prawf hanfodol
- Flexible attitude to cope with fluctuating workloads and the occasional requirement to cover other areas in cases of staff absence
Personal Characteristics
Meini prawf hanfodol
- Discrete in handling confidential and sensitive information
Additional Requirements
Meini prawf hanfodol
- Must be able to meet the mobility requirements of the post, in providing cover for other teams as and when agreed
Bathodynnau ardystio / achredu cyflogwyr
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Linda Colligan
- Teitl y swydd
- Administration Manager
- Rhif ffôn
- 07966386883
Rhestr swyddi gyda Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector