Job summary
- Main area
- Admin and Clerical
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time
- Flexible working
- Job ref
- 319-6348405JA-A-HAS
- Employer
- Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- North Tyneside General Hospital
- Town
- North Shields
- Salary
- £22,816 - £24,336 pro rata per annum
- Salary period
- Yearly
- Closing
- 24/07/2024 23:59
Employer heading
Radiology Co-Ordinator
NHS AfC: Band 3
Do you want to work in one of the best performing NHS organisations in England? Work for an organisation that was voted the best acute and combined acute and community trust in the country, based on the experience of its staff (NHS Staff Survey 2022). Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare and, this is…the Northumbria Way!
What the Northumbria Way means for you:
- Extensive staff health and well-being programme including access to our specialist Wellbeing Hub
- Support and connection through a variety of Staff Network groups
- A range of flexible working opportunities
- Generous annual leave and pension scheme
- Access to lease car and home electronics scheme (qualifying criteria applies)
- Opportunities to improve your professional development through our vast training programmes
- On-site nursery places via salary sacrifice
- Access to savings scheme via salary sacrifice with Northumberland Community Bank
We are proud to be one of the country’s top performing NHS trusts – rated ‘outstanding’ overall by the Care Quality Commission (CQC). We provide a range of health and care services to support more than 500,000 people living in Northumberland and North Tyneside across the largest geographical area of any NHS Trust in England. Our teams deliver care from hospitals, a range of community venues and people’s homes. Our hospitals include a specialist emergency care hospital (the first of its kind in England), three general hospitals and community hospitals. In the community we deliver a wide range of community and public health services.
We lead in innovation and quality, having opened the Northumbria Healthcare Manufacturing and Innovation Hub during the Covid-19 pandemic and have recently launched our Community Promise – a pledge to make a real impact not just in healthcare but on the wider factors that affect people’s lives, such as education, employment and the economy.
If Northumbria Healthcare sounds like somewhere you could belong we would love to hear from you. Visit our website to catch up on our latest news.
Job overview
To assist in the provision and delivery of a high-quality radiographic service within Northumbria HealthCare NHS Foundation Trust whilst adhering to all trust and departmental policies and procedures.
Carrying out general admin and clerical duties and managing the reception area. There will be a requirement to book appointments ensuring
patient’s details are correct. Ensure all relevant data is recorded into the Trust PAS system capturing attendances performed outside of a clinic.
The successful candidate will work closely with the clinical teams on site and with the admin teams across the Trust.
Main duties of the job
To assist in the provision and delivery of a high-quality radiographic service within Northumbria HealthCare NHS Foundation Trust whilst adhering to all trust and departmental policies and procedures.
Carrying out general admin and clerical duties and managing the reception area. There will be a requirement to book appointments ensuring
patient’s details are correct. Ensure all relevant data is recorded into the Trust PAS system capturing attendances performed outside of a clinic.
The successful candidate will work closely with the clinical teams on site and with the admin teams across the Trust.
Working for our organisation
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.
Detailed job description and main responsibilities
To assist in the provision and delivery of a high-quality radiographic service within Northumbria Health Care Trust whilst adhering to all trust and departmental policies and procedures.
To act as the first contact for the department upon a patient’s arrival, carrying out clerical and reception duties.
Ensuring patient details are correct, with some requirement to book appointments.
To participate in all aspects of the administration service within Radiology
To act as a first point of contact for the department and co-ordinate patient appointments and enquiries using initiative to discern between queries ensuring minimum interruption to the service.
Alert management of urgent reports
Use the Image Exchange Portal (IEP) for transfer of images both to and from ELHT.
To upload CDs with DICOM imaging onto PACS.
To ensure all required imaging for MDT meetings is made available to internal and external clinical teams in a timely manner.
To create user accounts on PACS / RIS assigning role-based level access.
Person specification
Experience
Essential criteria
- Relevant Level 3 qualification or an equivalent level of knowledge and / or experience.
- Knowledge and experience of Microsoft Office, including Excel, Powerpoint, Word, and Outlook
- Previous experience working in a busy office.
Desirable criteria
- Knowledge of database computer systems
Skills
Essential criteria
- Must be able to demonstrate the English language proficiency level required for this post
Other
Essential criteria
- You may also need to travel between Trust premises as required for the performance of your duties. You may also be expected to work at any of the trust sites. The Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Hayley Humble
- Job title
- Office Supervisor
- Email address
- [email protected]
- Telephone number
- 01670 529776
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