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Job summary

Main area
Administration
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
  • Full time
  • Flexible working
37.5 hours per week (Per annum)
Job ref
319-6399783SC
Employer
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust
Employer type
NHS
Site
North Tyneside General Hospital
Town
North Shields
Salary
£25,147 - £27,596 per annum
Salary period
Yearly
Closing
04/07/2024 23:59

Employer heading

Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust logo

Lead Team Secretary

NHS AfC: Band 4

Do you want to work in one of the best performing NHS organisations in England? Work for an organisation that was voted the best acute and combined acute and community trust in the country, based on the experience of its staff (NHS Staff Survey 2022).  Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare and, this is…the Northumbria Way!

What the Northumbria Way means for you:

  • Extensive staff health and well-being programme including access to our specialist Wellbeing Hub
  • Support and connection through a variety of Staff Network groups
  • A range of flexible working opportunities
  • Generous annual leave and pension scheme
  • Access to lease car and home electronics scheme (qualifying criteria applies)
  • Opportunities to improve your professional development through our vast training programmes
  • On-site nursery places via salary sacrifice
  • Access to savings scheme via salary sacrifice with Northumberland Community Bank

We are proud to be one of the country’s top performing NHS trusts – rated ‘outstanding’ overall by the Care Quality Commission (CQC). We provide a range of health and care services to support more than 500,000 people living in Northumberland and North Tyneside across the largest geographical area of any NHS Trust in England. Our teams deliver care from hospitals, a range of community venues and people’s homes. Our hospitals include a specialist emergency care hospital (the first of its kind in England), three general hospitals and community hospitals. In the community we deliver a wide range of community and public health services.

We lead in innovation and quality, having opened the Northumbria Healthcare Manufacturing and Innovation Hub during the Covid-19 pandemic and have recently launched our Community Promise – a pledge to make a real impact not just in healthcare but on the wider factors that affect people’s lives, such as education, employment and the economy. 

If Northumbria Healthcare sounds like somewhere you could belong we would love to hear from you. Visit our website to catch up on our latest news.

 

 

Job overview

We are looking to appoint a highly motivated individual to manage our busy Admin Team as a Lead Team Secretary within the Upper GI department at North Tyneside General Hospital. 

You should be suitably qualified and experienced in secretarial work, as well as having experience of managing and allocating workloads to administrative staff.

Main duties of the job

·         Responsible to Administration Manager.

·         Line management & delegation of duties to band 3/2 team members - support recruitment & selection, induction, absence management, appraisal & performance management.

·         Monitor workload capacity & administration for designated specialty team.

·         Provide comprehensive secretarial service to consultant(s) and their team.

- manage diaries, arrange/minute meetings, communication with GPs & patients.

·         Advanced typing & transcription of clinical & non-clinical documents (OCR 3 or equivalent qualification/experience)

·         Support effective utilisation of OP clinic capacity.

·         Support management of all patient journeys including target administration e.g. GP referrals, 18 week RTT, Cancer 2ww, Typed communication to GPs.

·         Identify training & development needs of B3/2 team members.

·         Resource management – ordering of supplies & equipment.

Working for our organisation

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality – opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England?  Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read ‘applicant guidance notes’ before submitting your application.

Detailed job description and main responsibilities

To act as Lead Secretary to the Upper GI team which consists of secretaries, clerical officers and transcriptionists. 

Plan, allocate and supervise the work of a team.

Provide comprehensive secretarial service to consultant(s) and their team.

To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries.

Person specification

Qualifications

Essential criteria
  • RSA III/OCR or equivalent experience + knowledge acquired through further experience
  • GCSE English Language Grade C or above or equivalent knowledge
  • AMSPAR Diploma or equivalent experience
Desirable criteria
  • ECDL or advanced EDCL

Experience and Knowledge

Essential criteria
  • Secretarial experience, preferably medical secretarial
  • Experience of exercising judgment, independently managing work and working as part of a team
Desirable criteria
  • Experience of supervision or line management of staff

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyAge positiveArmed Forces Covenant Gold AwardDisability confident employerCare quality commission - OutstandingStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Better Health at Work Award - Maintaining ExcellenceHappy to Talk Flexible WorkingDefence Employer Recognition Scheme (ERS) - Gold

Documents to download

Apply online now

Further details / informal visits contact

Name
Sarah Byrne
Job title
Administration Manager
Email address
[email protected]
Telephone number
07464494261
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