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Job summary

Main area
Surgery
Grade
Band 3
Contract
Permanent
Hours
  • Full time
  • Flexible working
37.5 hours per week
Job ref
319-6412567AZ-HAS
Employer
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust
Employer type
NHS
Site
North Tyneside General Hospital
Town
North Shields
Salary
£22,816 - £24,336 per annum
Salary period
Yearly
Closing
15/07/2024 23:59

Employer heading

Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust logo

Medical Secretary

Band 3

Do you want to work in one of the best performing NHS organisations in England? Work for an organisation that was voted the best acute and combined acute and community trust in the country, based on the experience of its staff (NHS Staff Survey 2022).  Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare and, this is…the Northumbria Way!

What the Northumbria Way means for you:

  • Extensive staff health and well-being programme including access to our specialist Wellbeing Hub
  • Support and connection through a variety of Staff Network groups
  • A range of flexible working opportunities
  • Generous annual leave and pension scheme
  • Access to lease car and home electronics scheme (qualifying criteria applies)
  • Opportunities to improve your professional development through our vast training programmes
  • On-site nursery places via salary sacrifice
  • Access to savings scheme via salary sacrifice with Northumberland Community Bank

We are proud to be one of the country’s top performing NHS trusts – rated ‘outstanding’ overall by the Care Quality Commission (CQC). We provide a range of health and care services to support more than 500,000 people living in Northumberland and North Tyneside across the largest geographical area of any NHS Trust in England. Our teams deliver care from hospitals, a range of community venues and people’s homes. Our hospitals include a specialist emergency care hospital (the first of its kind in England), three general hospitals and community hospitals. In the community we deliver a wide range of community and public health services.

We lead in innovation and quality, having opened the Northumbria Healthcare Manufacturing and Innovation Hub during the Covid-19 pandemic and have recently launched our Community Promise – a pledge to make a real impact not just in healthcare but on the wider factors that affect people’s lives, such as education, employment and the economy. 

If Northumbria Healthcare sounds like somewhere you could belong we would love to hear from you. Visit our website to catch up on our latest news.

 

 

Job overview

We are looking for an enthusiastic and motivated individual to join our Team as a Medical Secretary within the Colorectal Department.  Applications are invited from  suitably qualified and experienced candidates to join our busy administrative team to provide secretarial support to the Colorectal Consultants and wider clinical teams.

This post will be full time Monday - Friday. 

This post will be based at North Tyneside General Hospital  but the post holder may be required to work at other sites within the Trust.

Previous Applicants need not apply. 

Main duties of the job

  • To provide a full secretarial service to the Colorectal Consultants and wider clinical Teams.
  • The successful candidate will provide transcription, administrative and secretarial support service to the team. The post holder must be able to use own initiative, work under pressure, keep to strict deadlines and have excellent organisational, interpersonal and communication skills.
  • Knowledge of IT packages and their applications is essential. Support on the use of the G2 software package will be provided within the surgical directorate. ECDL and knowledge of PAS and previous experience of working within the healthcare environment would be desirable.

Working for our organisation

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Detailed job description and main responsibilities

·      Responsible to Senior Secretary’s.

·      Act up in absence of Lead Secretary for periods of annual leave/short-term sickness absence.

·      Provide comprehensive secretarial service to consultant(s) and their team.

·      Manage diaries, arrange/minute meetings, communication with GPs & patients.

·      Advanced typing & transcription of clinical & non-clinical documents (OCR 3 or equivalent qualification/experience)

·      Support effective utilisation of OP clinic capacity.

·      Support management of all patient journeys including target administration e.g. GP referrals, 18 week RTT, Cancer 2ww, Typed communication to GPs.

·      Support Lead Secretary with induction/training of new staff, sharing knowledge with colleagues.

·      Resource management – ordering of supplies & equipment.

·      Allocates work to Band 2 staff.

Person specification

Qualifications

Essential criteria
  • Typing Qualifications and/or equivalent or relevant typing/word processing experience.
  • NVQ Level 3 in Business admin or Customer Care or equivalent experience.
Desirable criteria
  • GCSE English Language grade C or above or equivalent qualification.
  • Knowledge of Medical Terminology & procedures
  • ECDL / advanced ECDL
  • AMSPAR Diploma (or equivalent experience)

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyAge positiveArmed Forces Covenant Gold AwardDisability confident employerCare quality commission - OutstandingStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Better Health at Work Award - Maintaining ExcellenceHappy to Talk Flexible WorkingDefence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sarah Byrne
Job title
Administration Manager
Email address
[email protected]
Telephone number
07464494261
Additional information

 

 

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