Job summary
Employer heading
Portering & Security Supervisor
Band 4
Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 1.84 million patients ‘contacts’ each year, delivering high standards of healthcare.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Job overview
Portering and Security Services is part of Estates & Facilities. Portering and Security Supervisors are responsible for the daily allocation of Portering and Security staff on duty.
They should have knowledge of the roles and functions of all wards and departments within the hospital. The Supervisor should have knowledge of and implement Trust Policies and Procedures.
The Supervisor will assist the management team in the maintenance of records, organisation of staff rotas, public holiday and annual leave with the use of IT and other equipment.
- 37 Hours 30 Minutes/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy
- Interviews Date Tuesday, 08 October 2024
Main duties of the job
Duties will include the close supervision of both Portering & Security staff primarily at the Freeman Hospital ensuring appropriate utilisation and allocation of staff and resources, completion of duty rosters and adherence to departmental and Trust policies/procedures in all areas.
You will be responsible for:
- ensuring that the department provides an efficient and timely service to users at all times
- the training, supervision, monitoring and appraisals of staff in the department
- responding to emergency/security calls
- carrying out porters tasks as and when required
The successful applicant will work on a 12-hour shift basis as part of a 6 man team of Supervisors. The position will include days and night working. Please note that Bank Holiday and weekend working is included as part of the shift pattern and a flexible attitude to working hours, shifts and occasional overtime is essential.
Applicants will be required to work across the organisation, providing supervisory cover at other Trust sites as per the needs of the business.
Working for our organisation
Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, we have around 16,000 staff and an annual income of £1 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 2 million patients ‘contacts’ each year, delivering high standards of healthcare.
Please see attached information on what Staff Benefits we have to offer at our Trust.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Detailed job description and main responsibilities
- To assist the Portering / Security Manager in the provision of effective / efficient Portering / Security Services using all equipment / resources available to the department.
- The post holder will be responsible for the supervision, discipline of staff under their control.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered, pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.
Person specification
Meets All Criteria
Essential criteria
- Good standard of education, in-house or external training will be facilitated
- Good IT skills
- The post holder should be able to communicate well and have good written skills
- The post holder will be responsible for the supervision, training, sickness and holiday monitoring and allocation of Portering / Security staff under their control
- They should keep appraised of all activities and changes at the hospital which affect the work of Portering / Security department and communicate will all staff as required
- The post holder has a current UK driving licence
Desirable criteria
- It is desirable that the post holder has supervisory / management experience
- Previous experience as a Porter / Security Officer
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Rob Stead
- Job title
- Portering & Security Manager
- Email address
- [email protected]
- Telephone number
- 01912823691
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