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Job summary

Main area
Administrative and Clerical
Grade
Level 6
Contract
Permanent
Hours
  • Full time
  • Flexible working
37.5 hours per week
Job ref
319-6443446JN
Employer
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust
Employer type
NHS
Site
Northumbria Manufacturing and Innovation Hub
Town
Seaton Delaval
Salary
£42,618 Fixed level 6 salary plus up to 12% bonus
Salary period
Yearly
Closing
23/07/2024 23:59

Employer heading

Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust logo

Account Development Manager Fleet Solutions

Level 6

Do you want to work in one of the best performing NHS organisations in England? Work for an organisation that was voted the best acute and combined acute and community trust in the country, based on the experience of its staff (NHS Staff Survey 2022).  Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare and, this is…the Northumbria Way!

What the Northumbria Way means for you:

  • Extensive staff health and well-being programme including access to our specialist Wellbeing Hub
  • Support and connection through a variety of Staff Network groups
  • A range of flexible working opportunities
  • Generous annual leave and pension scheme
  • Access to lease car and home electronics scheme (qualifying criteria applies)
  • Opportunities to improve your professional development through our vast training programmes
  • On-site nursery places via salary sacrifice
  • Access to savings scheme via salary sacrifice with Northumberland Community Bank

We are proud to be one of the country’s top performing NHS trusts – rated ‘outstanding’ overall by the Care Quality Commission (CQC). We provide a range of health and care services to support more than 500,000 people living in Northumberland and North Tyneside across the largest geographical area of any NHS Trust in England. Our teams deliver care from hospitals, a range of community venues and people’s homes. Our hospitals include a specialist emergency care hospital (the first of its kind in England), three general hospitals and community hospitals. In the community we deliver a wide range of community and public health services.

We lead in innovation and quality, having opened the Northumbria Healthcare Manufacturing and Innovation Hub during the Covid-19 pandemic and have recently launched our Community Promise – a pledge to make a real impact not just in healthcare but on the wider factors that affect people’s lives, such as education, employment and the economy. 

If Northumbria Healthcare sounds like somewhere you could belong we would love to hear from you. Visit our website to catch up on our latest news.

 

 

Job overview

The Fleet Department is responsible for the generation of non-core income for re-investment into patient care.  The two main areas of success are NHS Fleet Solutions and NHS Home Electronics.   Both businesses operate in the competitive salary sacrifice marketplace.  An office-based team consisting of 60 members of staff have responsibility for the delivery of the service.

 

Main duties of the job

Reporting to the Head of Account Management, the Account Development Manager’s primary role is to ensure the continued growth and success of Northumbria Healthcare Group’s non-core revenue services. The postholder will be responsible for managing a strategic portfolio of customer accounts for Fleet’s growing number of public sector/not-for-profit clients.

Working for our organisation

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality – opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England?  Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read ‘applicant guidance notes’ before submitting your application.

Detailed job description and main responsibilities

  • Provide excellent customer service and positive promotion of our commercial services, to internal and external customers.
  • Work effectively and positively with all stakeholders to promote Northumbria Healthcare Group’s commercial brand values, ensuring that all are aware of the business quality and service focus.
  • Continually update knowledge and understanding of the other commercial services we offer, to be able to share best practice among the client base.
  • Continue to develop a network of contacts within new and existing customers, to gather business information and identify leads.
  • To identify opportunities including the research, collection, and analysis of relevant information, providing data and statistics.
  • Deputise for the Head of Account Management and/or Group Sales Director, as required.
  • Assist with supervision of the sales and account management support team, as required.

Person specification

Qualifications

Essential criteria
  • Educated to degree level or 5 years (minimum) experience working in B2B environment
Desirable criteria
  • Excellent reporting skills
  • Excellent presentation skills

Experience

Essential criteria
  • Previous experience working in an account management role
  • Previous experience using a CRM system
  • Proven track record of growing commercial business

Other

Essential criteria
  • Full driving licence.

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyAge positiveArmed Forces Covenant Gold AwardDisability confident employerCare quality commission - OutstandingStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Better Health at Work Award - Maintaining ExcellenceHappy to Talk Flexible WorkingDefence Employer Recognition Scheme (ERS) - Gold

Documents to download

Apply online now

Further details / informal visits contact

Name
Jason Coleman
Job title
Group Sales Director
Email address
[email protected]
Telephone number
07976938497
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