NHSJobs.com

Trosolwg o'r swydd

We are looking to recruit a full time administration assistant to work Monday to Friday 9am to 5pm.  Currently based at Wellfield clinic on the Hopewood park site but will move to Monkwearmouth hospital.

The post holder will work on reception as the first point of contact and will provide admin support to the clinical team and throughout the service as in agreement with the Admin Manager.   

This position is:

• 37.5hours per week
• Permanent
• Office based - Remote working cannot be considered 

The purpose of this role is to provide front-facing duties, providing the main point of contact for visitors.  A high-level of customer care skills both face-to-face and over the telephone is crucial to the success of this role. This front-end service is fast paced so the appointed candidate must be willing to work under pressure. 

The post holder will be supported and trained by experienced administrative staff and work closely with the PWC.   

The post holder will report directly to the PWC and admin lead, but will work closely with the wider administrative team in ensuring the day-to-day deliverables are met. 

Please ensure you meet the criteria and have the right to work in the UK before applying.

Prif ddyletswyddau'r swydd

You will work alongside an experienced Admin Assistant, Admin Officer and PWC to learn the role and the post holder should have:

• Experience of providing reception duties.
• Experience of call handling in a busy environment - It is critical that excellent customer service is delivered in person or over the telephone. 
• Good organisational skills.
• Be able to prioritise a fluctuating workload.
• Proven experience of working with Microsoft packages.
• A working knowledge of electronic record systems.
• Diary management skills.
• To meet the mobility requirements for this role as outlined in the job description. 

The post holder will work as part of a team of administrators and will work closely with a range of clinical staff from the service.

Please note remote working opportunities cannot be considered for this role.

This vacancy may be closed early if a sufficient number of applications are received.

Gweithio i'n sefydliad

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.