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Job overview

Team Secretary - Band 3 

Team: Perinatal

Base: Primary Health Care Centre, Willenhall,  Coventry

18.75  hours per week

Annual leave starting at 27 days + 8 BHs, rising to 33 days + 8,

Generous pension scheme,

Childcare vouchers,

Health and Wellbeing offers for staff,

Reimbursement of eye sight checks,

Employee assistance programme (counselling, financial/legal support, etc),

On-line learning + qualification development programmes,

Coaching support,

Success awards, including long service vouchers, etc…

Main duties of the job

We are looking for applicants who are friendly and approachable with effective communication skills, who can build good working relationships within a fast-paced environment. As well as being a team player, we seek applicants who can demonstrate sensitivity/confidentiality due to the nature of the service and are able to work autonomously with a flexible approach and strong work ethic to prioritise and multi-task. 

We require applicants to share our vision to become an innovative, forward-thinking, and inclusive teaching organisation, enabling us to provide consistently high quality, safe, and compassionate care and to demonstrate our Trust values of compassion, respect, integrity, working together and seeking excellence to present a professional image and maintain the highest standards of customer service and confidentiality. 

The Job Role:  You will provide a comprehensive and accurate administrative and secretarial service for the clinical/medical teams, specifically our Loss Pathway service.  This will include production of clinical letters, e-mail communication, booking/rescheduling patient appointments, accurate data inputting onto electronic patient records system, scanning, printing, uploading, answering of complex telephone queries and the ability to exercise judgement and work unsupervised to meet deadlines. 

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements

Working for our organisation

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

These include:

• generous annual leave entitlement which increases during your time with us
• excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
• salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
• discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• wellbeing support, including an in-house counselling service, external helpline and more
• staff networks and support group

We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.