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Job overview

Head of Quality Assurance

This is an exciting role to join the Business and Transformation team in CWPTs Adult and Older Adult Mental Health Directorate. We are the organisation largest directorate and this is a senior leadership role. The post holder will have autonomy and be responsible for the delivery of quality and operational improvement strategy. The role will be critical to support delivery of directorate and trust objectives by enhancing clinical models of care. 

Main duties of the job

They will be expert in the monitoring of clinical and operational outcomes of services and will understand how to find unwanted variances in clinical practice and clinical outcomes for patients. 

They will use this knowledge to work with clinical teams where a differentiation is demonstrated, working with that clinical team to understand immediate and longer-term issues which need support to resolve. They will be the directorate champion for evidence-based and best practice working, enabling and facilitating sharing of the same across teams within the directorate. 

They will be actively interested in the leadership and working behaviours, which underpin how teams function, to create bespoke development packages for clinical teams aligned to their individual needs and ambitions. 

They will lead service reviews and evaluations for the directorate to capture quality, value for money and how we can reduce health inequalities and optimise positive access, experience and outcomes for staff and patients.

This work will focus in particular on the facilitation of teams/professionals to work effectively together (this may be with teams and organisations from outside CWPT).

Working for our organisation

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities. 

These include:

·       12-month preceptorship

·       generous annual leave entitlement which increases during your time with us

·       flexible working opportunities

·       relocation packages

·       excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more

·       salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more

·       discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes

·       wellbeing support, including an in-house counselling service, external helpline and more

·       staff networks and support groups

We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.