Job overview

General Manager – Community, Talking Therapies & Primary Care

The General Manager will lead all aspects of the day to day operational management of the Community, Primary Care and NHS Talking Therapies sub-directorate of All Adult Mental Health Services with a responsibility for ensuring transformation and good clinical outcomes across the range of services.

The post holder will be managerially accountable to the Associate Directorate of Operations and work in partnership with the Head of Nursing and Clinical Leads to ensure the delivery of high quality, cost effective patient care within resources available. They provide strong leadership to manage and support the delivery of a wide range of complex clinical services and for implementing and managing systems and processes to enable services to respond effectively to future challenges whilst providing efficient clinical services and sustained improvements.

The post holder will be responsible for managing the highly complex nature of Community Mental Health and ensuring that the appropriate strategic plans are delivered within a complex operating framework. The post holder will lead the transition and integration and include developing and optimising admission avoidance and discharge services and creating collaborative pathways and working with services that have parallel acute and community teams.

Main duties of the job

• Manage operational staff and Multi-Professional Teams within the Community Mental Health services, providing operational professional leadership for the sub-directorate including management leadership support for the Clinical Leads and Operational and Clinical service manager
• To promote world class care and work in a way that is patient-centred, involves service users, responds positively to feedback from user groups and patient, and promotes teamwork across services
• Deliver safe, efficient and effective delivery of care through the non-clinical management team, empowering the clinical and nursing leadership teams to implement change and make improvements to care as appropriate
• To provide senior management leadership in supporting the directorate’s contribution to the Trust’s operational agenda and operational plan, within the clinical and corporate governance frameworks of the Trust
• In association with the Clinical Leads and ADO, be accountable to the Trust Board for financial performance relating to delegated budgets for which this post is responsible and the operational performance of the Community Mental Health services providing reports to the Directorate and Trust Board(s) as required
• To promote a culture of safety and quality, openness and accountability, public service and teamwork in an environment of flexibility in which innovation is nurtured in response to patients’ needs.

Working for our organisation

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

These include:

• 12-month preceptorship
• generous annual leave entitlement which increases during your time with us
• flexible working opportunities
• relocation packages
• excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
• salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
• discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• wellbeing support, including an in-house counselling service, external helpline and more
• staff networks and support groups

We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.