Job summary
- Main area
- Team Secretary - Admin Support
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday to Friday)
- Job ref
- 444-6486249-CG
- Employer
- Coventry and Warwickshire Partnership NHS Trust
- Employer type
- NHS
- Site
- The Caludon Centre
- Town
- Coventry
- Salary
- £22,816 - £24,336 per annum
- Salary period
- Yearly
- Closing
- 05/08/2024 23:59
Employer heading
Team Secretary to support the Senior Management Team
NHS AfC: Band 3
Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.
Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some of our specialist services
‘We recognise the benefits of flexible working and support applications wherever possible. If you would like to work flexibly please ask the recruiting manager for more information.’
Armed Forces Community welcome to apply.
PLEASE NOTE that this vacancy can be closed as soon as sufficient applications are received. Staff at risk within the Trust will be given priority.
Please check your emails, including junk and spam folders, regularly throughout the process of your application for any notifications from the Recruitment Team. If you have any queries regarding your application please phone the Partnership Trust Recruitment Department.
Candidate Information Pack - final version - digital (canva.com)
Job overview
Team Secretary to support the Senior Management Team
The role is interesting and varied and we are looking for individuals who are personable, empathetic and comfortable working within the mental health service environment.
To provide efficient secretarial and administrative support to clinical and non-clinical teams across all services in the building, adhering to procedures and processes within service timescales, whilst operating within a busy and demanding environment.
Main duties of the job
We are looking for a dynamic individual with excellent communication, organisational and secretarial skills to be part of the Senior Management Administration hub, providing support to the Trust's Senior Management Team based at the Caludon Centre. The administration team comprises of Personal Assistants, and Band 3 Team Secretarial support.
The successful candidate will be required to provide an efficient and comprehensive administration service within the team. We are looking for an individual with a positive approach to change who is supportive of service improvements.
Working for our organisation
At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.
We put 'people at our heart'; this ethos is at the Centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.
These include:
- generous annual leave entitlement which increases during your time with us
- excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
- salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
- discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
- wellbeing support, including an in-house counselling service, external helpline and more
- staff networks and support groups
We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.
Detailed job description and main responsibilities
The successful candidate will be educated to GCSE level with an administration NVQ /QCF or equivalent experience. Excellent IT skills are essential including a good working knowledge of Microsoft word, excel, email and diary management. Previous experience of working in a busy office environment and taking meeting minutes is also a requirement of the role.
You must be able to build effective working relationships, have a flexible approach to work, be a team player and able to work autonomously, using your own initiative.
We welcome applications from individuals with a positive approach to change and supportive of service improvements. You must be able to build effective working relationships, be approachable and accessible with a flexible work ethic and demonstrate the values and behaviours in line with our Trust policies.
To support the Trusts move to remote working there will be some expectation for the successful applicant to be able to work from home on a rota basis which appropriate equipment will be provided.
Person specification
Essential
Essential criteria
- Excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion
- Advanced keyboard / IT skills
- Ability to manage and prioritise own and other's workload and use own initiative
- Understanding of working in a supervisory role
- Good organisation skills and ability to multitask
- Good time management skills
- Good knowledge and understanding of office procedures
- Ability to take and transcribe notes of meetings in a timely manner
- Ability to maintain relevant recording and information systems
- Good General Education (eg. GCSE English and Maths A-C)
- QCF Business Administration Level 2
- QCF Customer Service Level 2
Desirable criteria
- Experience of working in a busy office / customer care environment
- Experience of working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access)
- Work effectively and flexibly as part of a team to meet the needs of the services
- Confident in dealing with people at all levels
- Leadership qualities
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Louise Setterfield
- Job title
- Personal Assistant
- Email address
- [email protected]
- Telephone number
- 02476 932 518
- Additional information
Olivier Gayton
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