Job summary
- Main area
- Orthotics
- Grade
- NHS AfC: Band 2
- Contract
- 12 months (Fixed Term for 12 months from start)
- Hours
- Full time - 37.5 hours per week (Monday to Friday)
- Job ref
- 218-AC-B2-6816241
- Employer
- University Hospitals Coventry and Warwickshire NHS Trust
- Employer type
- NHS
- Site
- University Hospital Coventry and Warwickshire
- Town
- Coventry
- Salary
- £23,615 per annum
- Salary period
- Yearly
- Closing
- 05/12/2024 23:59
- Interview date
- 17/12/2024
Employer heading
Administrator
NHS AfC: Band 2
Job overview
To provide comprehensive and confidential administration and secretarial support to meet the progressive service needs of the Speciality in accordance with Departmental, Trust and National standards, policies and procedures.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Main duties of the job
- To ensure all routine and/or urgent enquiries are effectively and successfully resolved within a prompt timescale using own initiative or referring as appropriate and a proper record is maintained.
- To ensure wherever possible that all documentation is up-to-date, in an orderly fashion and available whenever decisions are being made, liaising with department and Trust staff to maintain an efficient record system, prompt transcription and distribution of correspondence in compliance with local/national targets.
- To maintain accurate and up to date internal computer systems and to retrieve and generate information to assist in the effective organisation of all patients/customers in accordance with local and national policies and targets.
- To undertake general office duties such as;, typing, photocopying and uploading/downloading information to/from external agencies efficiently and effectively. Sorting and booking internal/external referrals. E-referral appointments to book. Supporting senior admin staff with patient admission letters. Printing and posting clinical letters. To review stationary levels and inform appropriate person when necessary.
**Interviews for this post are due to take place 17th December 2024**
Working for our organisation
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Detailed job description and main responsibilities
- To maintain efficient office management system/procedures to enable the department/clinical team to optimise their customer/patient care by ensuring that the data entered onto the systems is accurate, complete and up-to-date, identifying issues and acting accordingly.
- Support new team members by demonstrating and explaining routine dept practices and procedures, undertaking appropriate training and development with new and existing staff ensuring standards of practice are maintained at all times.
- Utilise relevant Trust IT systems, as determined by the role, ensure all relevant patient data is collected and input accurately in line with Trust guidelines including EPR.
- To receive all incoming post, sorting and distributing it throughout the department.
- Provide appropriate cover in the absence of other members of the team
For further details of the role please see the attached job description.
Person specification
Qualifications
Essential criteria
- see supporting documents
Experience
Desirable criteria
- see supporting documents
Knowledge
Essential criteria
- see supporting documents
Desirable criteria
- see supporting documents
Skills
Essential criteria
- see supporting documents
Desirable criteria
- see supporting documents
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Amanda McDonnell
- Job title
- Centre Manager
- Email address
- [email protected]
- Telephone number
- 02476967084
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