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Job summary

Main area
Paediatrics
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
  • Full time
  • Flexible working
37.5 hours per week
Job ref
218-AC-B2-6752335
Employer
University Hospitals Coventry and Warwickshire NHS Trust
Employer type
NHS
Site
UHCW
Town
Coventry
Salary
£23,615 pro rata per annum
Salary period
Yearly
Closing
12/11/2024 23:59

Employer heading

University Hospitals Coventry and Warwickshire NHS Trust logo

Ward Clerk

NHS AfC: Band 2

Job overview

We have an exciting opportunity available for a Ward Clerk to join our Paediatric Team here at UHCW. As a Ward Clerk you will be expected to:

Act as the first point of contact for dealing with routine enquiries and take action as necessary liaising with others as appropriate. This includes reception cover duties during working hours.

Communicate with staff, patients and/or external organisations using appropriate methods.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Main duties of the job

Maintain both manual and electronic filing systems and databases, as required by the department and Trust policies, ensuring all documents are accurately and appropriately archived.

Maintain an efficient and comprehensive administrative service, including photocopying, providing support to the departments and other team members as requested.

Utilise relevant Trust EPR systems, as determined by the role, ensure all relevant patient data is collected and input accurately in line with Trust guidelines. 

Working for our organisation

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Detailed job description and main responsibilities

  • Collate, input and monitor department documentation and information to assist with the production of monthly reports for the department.
  • Responsible for the dissemination of all relevant information to departments, external and internal users (e.g. dissemination of minutes, memos).
  • Assist with training new team members in Trust operational systems and department procedures.
  • Responsible for ordering stationery and other equipment whilst monitoring and maintaining stock levels using Integra system.
  • Responsible for the receipt and distribution of incoming/outgoing post and action accordingly.
  • Prioritise daily tasks to achieve timescales set.
  • Act as first point of contact for complaints within the department, dealing with them accordingly and in line with Trust policy and values and departmental standards.
  • Provide appropriate cover in the absence of other members of the team.
  • Continually contribute to patient and business improvement Agendas. Share ideas for potential service improvement.

For further details please see the attached job description.

Person specification

Qualifications

Essential criteria
  • See supporting documents

Experience

Essential criteria
  • See supporting documents
Desirable criteria
  • See supporting documents

Knowledge

Essential criteria
  • See supporting documents
Desirable criteria
  • See supporting documents

Skills

Essential criteria
  • See supporting documents

Employer certification / accreditation badges

No smoking policyAge positiveDisability confident leaderImproving working livesArmed Forces Covenant (Silver Award)Pathway to excellenceCare quality commission - GoodPregnancy Loss PledgeHeart Charter

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Ann-Marie Furgusson
Job title
Paediatric Ward Clerk
Email address
[email protected]
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